Tammy S Long
Granite City,IL
Summary
Responsible Medical Scheduler with solid experience in supporting patients, families and physicians. Skilled in managing patient information and coordinating and scheduling appointments. Strong organizational and multitasking skills coupled with strong work ethic.
Overview
38
38
years of professional experience
Work History
Medical Scheduler
Gateway Regional Medical Center
04.2023 - Current
- Answered phone calls and messages for the medical facility, scheduling appointments, and handling patient inquiries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Appointment scheduling for Radiology department
- Forward medical procedure confirmations to the appropriate department
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Performed various administrative tasks by copying and faxing documents.
Banker 1
Regions Bank
10.2016 - 03.2023
- At Regions, I work with customers in their daily needs of deposits, withdraws, ordering products they need assisting them with fraud issues
- Maintain relationship with integrity, customer advocacy and great communication
- Create a caring professional environment to enhance client relationship and loyalty.
Sales Associate - Customer Service
La-Z-Boy Furniture Galleries
09.2014 - 10.2016
- Retail sales associate of home furnishings and home décor
- Greet customers and assist them in choosing the desired furnishings, colors and material.
Security Finance Senior Assistance Manager
Security Finance Company
06.2009 - 09.2014
- Process loan applications, evaluate and assist applicants in their needed financing, Manage collections of past due accounts.
Care Giver
Lake of the Ozarks Developmental Center
01.2003 - 06.2009
- Live-in care giver to adult participants with disabilities
- Assisted in their daily living routines and disabilities.
Licensed Realtor
Gold Key Real Estate Agency
11.1999 - 12.2003
- Presented purchase offers to sellers for consideration; acting as an intermediary in negotiations between buyers and sellers, generally representing one or the other
- Generated contracts for the sellers and buyers to complete the sale/purchase of properties.
Assistant
Iberia School District
08.1995 - 05.2000
- Clerical duties assisting the department head of the student guidance counselor, athletics department, special education and special services
- Also assisted in the school kitchen when needed.
Certified Dental Assistant
Gasconade Hills Dental Center, St Robert MO
12.1986 - 09.1989
- Prepared patients for scheduled procedures for the dentist
- Scheduled patients for upcoming procedures
- All general dental assistant duties including cleaning, X-Ray’s, charting and impressions.
Education
Certified Dental Assistant -
Nicholas Career Center
Jefferson City, MOReal Estate School
High School Diploma -
Iberia High School
Iberia, Missouri05.1981
Skills
- Customer Service-Oriented
- Regulatory Compliance
- Relationship Building
- Teller Support
- Verbal and Written Communication
- Prospect Calling
- Financial Institution Regulations
- Check Cashing
- Problem Solving
- Dual Control Vaults
- Problem-Solving
- Information Processing
- Transaction Error Identification
- Honest and Ethical
- Attention to Detail
- Verification and Reconciliation
- Data Security and Validation
- Dependable
- Daily Funds Reconciliation
- Signature Verification
- Product and Service Sales
- Payment Processing
- Account Services
- Bank Deposits
- Cashier's Checks
- Schedule Management
- Appointment Coordination
Timeline
Medical Scheduler
Gateway Regional Medical Center
04.2023 - Current
Banker 1
Regions Bank
10.2016 - 03.2023
Sales Associate - Customer Service
La-Z-Boy Furniture Galleries
09.2014 - 10.2016
Security Finance Senior Assistance Manager
Security Finance Company
06.2009 - 09.2014
Care Giver
Lake of the Ozarks Developmental Center
01.2003 - 06.2009
Licensed Realtor
Gold Key Real Estate Agency
11.1999 - 12.2003
Assistant
Iberia School District
08.1995 - 05.2000
Certified Dental Assistant
Gasconade Hills Dental Center, St Robert MO
12.1986 - 09.1989
Certified Dental Assistant -
Nicholas Career Center
Real Estate School
High School Diploma -
Iberia High School
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