Summary
Overview
Work History
Skills
Websites
Accomplishments
Work Availability
Certification
Quote
Timeline
BusinessAnalyst
Tamnitra Erby

Tamnitra Erby

Aberdeen,MD

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience
1
1
Certification

Work History

FC Associate,

Amazon.com Services
Aberdeen, MD
10.2020 - Current
  • Segregated and processed incoming stock and materials to prepare for storage or shipment.
  • Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
  • Selected packing materials based on size, quantity and fragility of package contents.
  • Aided manager in developing and implementing new processes and procedures to improve fulfillment process.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Followed procedures at all times for personal and team safety.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
  • Maintained compliance with company safety policies and called violations to attention of management.

Support Counselor

Richcroft, Inc
Aberdeen , MD
03.2014 - 10.2022
  • Assist individuals with intellectual and developmental disabilities achieve personal outcomes as identified within their Individual Plan
  • Aid individuals maintain maximum safety and health and effectively managing their home and personal life
  • Complete all assigned records in an accurate, complete and timely manner
  • Certified Medication Technician (CMT), Cardiopulmonary Resuscitation (CPR) and First Aid certified
  • Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Maintained confidentiality of records relating to clients' treatment.
  • Supported individuals dealing with mental health and emotional issues.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Conducted evaluations to help patients develop measurable treatment goals.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans

Support Counselor

ARC Northern Chesapeake
Aberdeen, MD
01.2011 - 04.2013
  • Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
  • Assessed clients' needs to provide appropriate therapeutic interventions.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Engaged clients in conversation to determine feelings and apprehensions.

Document Preparer

Baltimore Data Capture Center
Baltimore , MD
03.2010 - 06.2010
  • Prepared 2010 Census-related documents for use by data entry clerks
  • Removed any foreign material from the 2010 Census forms that would impede the data entry progress
  • Performed as a vital part of a team that, collectively, is meeting or exceeding the quotas for document preparation.
  • Prepared data by compiling and sorting information.
  • Verified data entered into database by reviewing, correcting and deleting data.
  • Entered data into databases in alphabetic and numerical order.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Production Worker

Constar
Havre De Grace, MD
06.2007 - 01.2008
  • Packaged Pepsi bottle products for shipping
  • Performed quality control checks of bottles for any defects
  • Cleaned containers, materials, supplies and work areas using cleaning solutions and hand tools
  • Examined and inspect containers, materials, and products to ensure that packing specifications are met
  • Packed products into package processing equipment
  • Marked and labeled containers, container tags, or products, using marking tools
  • Recorded product, packaging, and order information on specified forms and records.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected finished products for quality and adherence to customer specifications.

Skills

  • OSHA Guidelines
  • Order Picking and Processing
  • Product Selection
  • Shipping and Receiving
  • Account Management
  • Business Development Understanding
  • Quality Control
  • Time Management
  • Administrative Support
  • Customer Relations
  • Microsoft Word
  • Retail Sales Customer Service
  • Microsoft Excel
  • Microsoft PowerPoint
  • Managing Multiple Tasks
  • Grammar

Websites

Accomplishments

  • Supervised team of 50 staff members.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Recipient of Employee of the Month Award twice.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

First Aid

CPR

HIPPA

Blood-borne Pathogens

OSHA

MSDS

Quote

Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson

Timeline

FC Associate,

Amazon.com Services
10.2020 - Current

Support Counselor

Richcroft, Inc
03.2014 - 10.2022

Support Counselor

ARC Northern Chesapeake
01.2011 - 04.2013

Document Preparer

Baltimore Data Capture Center
03.2010 - 06.2010

Production Worker

Constar
06.2007 - 01.2008

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Tamnitra Erby