Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Kevin Brown

Newark,NJ

Summary

Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 100 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners. Hardworking Fulfillment Associate proficient in fluid loading, damaged package assessments and team training. Excellent time management, problem-solving and listening skills. Enthusiastic "Picker" willing to take on any task to help Amazon's mission to customer obsession, passion for invention, commitment to operational excellence. Pleasant, hardworking and reliable with great interpersonal skills. Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners. Diligent and reliable Picker successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing years of warehouse experience along with strengths in multitasking. Trained in warehouse operations procedures and experienced in supporting Ecommerce customers. Astute "Ambassador" with proven ability to analyze, diagnose and resolve new associates issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.

Overview

5
years of professional experience

Work History

Amazon

FC Associate I, L 1

Job overview

  • Followed procedures at all times for personal and team safety.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Read and analyzed work orders to verify consistency with merchandise information.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
  • Segregated and processed incoming stock and materials to prepare for storage or shipment.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Suggested software and hardware modifications to reduce lag time and improve overall speed.
  • Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
  • Served as primary point of contact for support relating to owned solutions and products.
  • Maintained response times to support business continuity.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
  • Aided manager in developing and implementing new processes and procedures to improve fulfillment process.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Selected and filled orders from stock to fulfill customer requirements.
  • Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.

Aramark @ Bergen County Jail

Assistant Kitchen Supervisor
09.2012 - 04.2017

Job overview

  • Developed kitchen staff through training, disciplinary action, and performance reviews. Supervised 10 - 15 inmates daily. Motivating them (TO WORK FOR FREE) preparing 1000 meals three times a day for breakfast, lunch, and dinner.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team settings, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Monitored food preparation, production, and plating for quality control.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

Lower Manhattan Arts Academy
New York, NY

High School Diploma
06.1993

State University of New York At Morrisville
Morrisville, NY

No Degree from Computer And Information Sciences

Borough of Manhattan Community College of The City University of New York
New York, NY

Cisco Certified Entry Networking Technician CCENT from Basic Security And Wireless Concepts
06.1997

Skills

  • KIVA Tech (Issue Resolution)
  • Picker (Product Selection, Order Accuracy, Fast Order Picking Skills, Customer Order Fulfillment Picking and Processing)
  • Water Spider - Traffic Control (Universal and ARSAW Stations) Belt Conveyors, Jam Clearing
  • ICQA (Merchandise Inspection, Stage Inventory, Audit Inventory, Restock Bins, Safety Audits, Bin Audits, Product Tagging and all Counts)
  • Pallet Jack Expertise
  • Handheld Scanners
  • Reports and Spreadsheets Generation
  • Heavy Lifting
  • Safety Regulation Adherence
  • Warehouse Coordination and Support
  • Sorting and Organizing
  • Pallet Building
  • Willing to Learn
  • Hand Truck Operation
  • Enter Data
  • Excellent Communication
  • Team Goals
  • Customer Experience
  • Hand Scanning
  • Teamwork Skills
  • Work Prioritization
  • Critical Thinking
  • Team Leadership
  • Exceptional Time Management Skills
  • Motivated Team Player
  • Basic Mathematical Calculations
  • OSHA Guidelines

Accomplishments

  • Coached / Trained and re-trained team members whom are still with Amazon thriving.
  • Achieved numerous "shout-outs" from management being recognized for "Extra Mile, Helping Hand, Positive Participant, Deliver Results, Customer Obsession, Prefect Week."
  • Completing all task safe with accuracy and efficiency.

Timeline

Assistant Kitchen Supervisor

Aramark @ Bergen County Jail
09.2012 - 04.2017

FC Associate I, L 1

Amazon

Lower Manhattan Arts Academy

High School Diploma

State University of New York At Morrisville

No Degree from Computer And Information Sciences

Borough of Manhattan Community College of The City University of New York

Cisco Certified Entry Networking Technician CCENT from Basic Security And Wireless Concepts
Kevin Brown