Tamonwan Akayatham
San Francisco,CA
Summary
Dedicated customer service professional known for delivering exceptional service and enhancing customer satisfaction. Possesses strong interpersonal skills that facilitate effective concern resolution and foster positive relationships. Proven track record in driving customer loyalty through proactive support and engagement. Aiming to leverage expertise in a dynamic environment focused on continuous improvement.
Overview
8
8
years of professional experience
Work History
Food Server
Surisan Restaurant and Sweet Maple Breakfast
San Francisco, CA
06.2017 - Current
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Processed transactions using the point of sale (POS) system, handling cash and card payments accurately.
- Trained new servers, sharing best practices and company standards.
- Worked effectively in team environments to make the workplace more productive.
- Provided exceptional service to high volume of daily customers.
Education
MBA - International Business Management
University of The Thai Chamber of Commerce (UTCC)
Bangkok, Thailand04-2010
Bachelor of Arts - Humanities of English Comunication
University of The Thai Chamber of Commerce (UTCC)
Bangkok, Thailand 04-2006
Skills
- Self motivation
- Professional attitude
- Multitasking Abilities
- Documentation skills
- Teamwork
- Conflict resolution
- Relationship management
- Adaptability and flexibility
References
References available upon request.
Timeline
Food Server
Surisan Restaurant and Sweet Maple Breakfast
06.2017 - Current
MBA - International Business Management
University of The Thai Chamber of Commerce (UTCC)
Bachelor of Arts - Humanities of English Comunication
University of The Thai Chamber of Commerce (UTCC)
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