Compassionate and dedicated Certified Nursing Assistant with 8+ years of experience providing exceptional patient care in hospitals, rehabilitation centers, long-term care facilities, memory care units, and mental health settings. Skilled in assisting with activities of daily living (ADLs), monitoring patient conditions, documenting care, supporting rehabilitation efforts, and collaborating with multidisciplinary healthcare teams. Committed to delivering high-quality, patient-centered care while maintaining safety, dignity, and comfort.
Work History
Hospital Cna/ Secretary
1 Year 8 Months
Centerpoint Medical Center Indepencence MO | 11.2024 - Current
Provide direct patient care in a fast-paced hospital environment while ensuring patient comfort, safety, and dignity.
Assist patients with activities of daily living including bathing, dressing, feeding, toileting, and mobility.
Obtain and document vital signs, intake/output, and patient observations.
Support nurses with admissions, transfers, discharges, and patient monitoring.
Assist with patient transport and positioning while following safe patient handling procedures.
Maintain accurate patient records and communicate changes in condition to nursing staff.
Answer unit phones and direct calls appropriately.
Schedule appointments, coordinate patient information, and assist with admissions and discharge paperwork.
Maintain electronic medical records (EMR) and ensure accurate documentation.
Provide clerical support to nurses, physicians, and other healthcare team members.
Manage patient charts, physician orders, and unit correspondence while maintaining HIPAA compliance.
CNA
1 Year 2 Months
John Knox Village | 08.2023 - 10.2024
Provide direct patient care in a fast-paced hospital environment while ensuring patient comfort, safety, and dignity.
Assist patients with activities of daily living including bathing, dressing, feeding, toileting, and mobility.
Obtain and document vital signs, intake/output, and patient observations.
Support nurses with admissions, transfers, discharges, and patient monitoring.
Assist with patient transport and positioning while following safe patient handling procedures.
Maintain accurate patient records and communicate changes in condition to nursing staff.
Answer unit phones and direct calls appropriately.
Schedule appointments, coordinate patient information, and assist with admissions and discharge paperwork.
Maintain electronic medical records (EMR) and ensure accurate documentation.
Provide clerical support to nurses, physicians, and other healthcare team members.
Manage patient charts, physician orders, and unit correspondence while maintaining HIPAA compliance.
CNA
2 Years 7 Months
Kingswood | Long-term Care | 01.2021 - 08.2023
Assisted residents with ADLs including bathing, grooming, dressing, feeding, and toileting.
Monitored vital signs and reported significant changes to nursing staff.
Administered medications and treatments as directed.
Maintained detailed documentation and compliance with HIPAA standards.
Collaborated with healthcare teams to support individualized care plans.
CNA
2 Years
Saint Luke's Hospital - Neuroscience Unit | 01.2019 - 01.2021
Provided care for patients with neurological conditions, including brain injuries, seizures, stroke, and multiple sclerosis.
Assisted with rehabilitation exercises and mobility support.
Monitored neurological status and documented patient progress.
Supported patients and families through education and compassionate care.
Maintained accurate patient records and care documentation.
Mental Health & Brain Injury Services / Secretary
1 Year 8 Months
Symphony Support | 05.2018 - 01.2020
Provided direct care to individuals with mental health disorders and traumatic brain injuries.
Administered medications and monitored patient responses.
Assisted with crisis intervention and behavioral support.
Implemented therapeutic and recreational activities.
Collaborated with interdisciplinary teams to support individualized treatment plans.
Answered and directed incoming phone calls and assisted clients, families, and staff.
Scheduled appointments, maintained calendars, and coordinated meetings.
Prepared, organized, and maintained client records and confidential documentation.
Assisted with data entry, filing, correspondence, and administrative reports.
Supported management staff with office operations and daily administrative tasks.
Lead Sales Associate
9 Months
Shoe Dept | 04.2017 - 01.2018
Led sales team to exceed monthly sales targets through effective coaching and mentorship.
Developed and implemented innovative merchandising strategies to enhance product visibility and customer engagement.
Trained new associates on sales techniques, product knowledge, and customer service excellence.
Analyzed sales data to identify trends and adjust inventory levels accordingly for optimal product availability.
Assisted customers with product selection and purchases.
Maintained merchandising standards and store presentation.
Processed sales transactions and provided excellent customer service.
Inspector
10 Months
Army Ammunition Plant | 07.2016 - 05.2017
Inspected products for quality, consistency, and compliance.
Documented and communicated defects and safety concerns to ensure compliance with safety standards.
Assisted with testing and quality assurance procedures.
Housekeeping/ Floor Manager
9 Months
Sprint Center | 10.2015 - 07.2016
Oversaw daily housekeeping operations, ensuring cleanliness and maintenance of all guest areas.
Trained and mentored housekeeping staff on best practices and safety protocols.
Implemented effective inventory management systems for cleaning supplies and equipment.
Developed and enforced quality control standards to enhance guest satisfaction ratings.
CNA
1 Year 7 Months
Edgewood Manor Nursing Home | 03.2014 - 10.2015
Provided compassionate care to residents, ensuring comfort and safety throughout daily activities.
Assisted with personal hygiene tasks, fostering dignity and respect for each resident's individual needs.
Monitored and reported changes to nursing staff, enhancing patient care quality and response times.
Collaborated with healthcare team to implement care plans, improving overall resident satisfaction and wellbeing.
Front Desk Receptionist
9 Months
Roanoke Community Center | 05.2014 - 02.2015
Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
Coordinated communication between departments, enhancing service delivery and responsiveness.
Maintained accurate records of guest interactions and appointments using electronic management systems.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Assisted in coordination of company events, contributing to successful and well-organized functions.
Education
High School Diploma
East High School | Kansas City, MO | 05.2014
Skills
Time management
Patient care
Compassion and empathy
End-of-life care
Maintaining confidentiality
Multitasking and organization
Team collaboration
Case management
Certification
Certified Nursing Assistant (CNA) – Manual Tech Career Center, Kansas City, MO