Tamoy Williams
Midland,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Operations Manager
Little Lambs Child Care
06.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Assistant Manager
Wtg Fuel
03.2016 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Titchfield High School
Jamaica W.I11.2004
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Customer Relationship Management
- Maintaining Compliance
- Employee relations and conflict resolution
- Staff Management
- Inventory Management
- Management
Timeline
Operations Manager
Little Lambs Child Care
06.2023 - Current
Assistant Manager
Wtg Fuel
03.2016 - 06.2023
Titchfield High School
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