Tampeka Boyles
Summary
Professionally trained Pediatric Mental Health Tech/ Childcare Worker with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs.
Mental health professional with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
28
28
years of professional experience
Work History
Pediatric Mental Health Technician/ Senior CCW
Walter Reuther Psychiatric Center
10.1999 - Current
- Providing guidance and supervision with emotionally impaired and high- risk pre-adolescents and adolescents.
- Assessing and reporting to immediate supervisor the level of the client's progress.
- Knowledgeable of Crisis Prevention interventions and safety care techniques to prevent and de-escalate crisis situations.
- Communicates and collaborates with interdisciplinary team members in providing care to patients/ groups.
- Demonstrates and maintains accountability for providing care and for own professional actions.
- Contributes to the enhancement of therapeutic relationships with patients.
- Reports to psychiatrists, psychologists, nurses, teachers and case workers pertinent information in relation to the client's progress.
CORRESPONDENCE /internet team / admin. secretary
eds-centrobe
05.1997 - 09.1999
- Respond to customer correspondence on behalf of CEO and executive board.
- Act as liaison between customer and dealership to resolve and ensure loyalty.
- Actively reviewed lemon law demand letters with Region Coordinator to properly and effectively resolve escalated customer concerns.
- Provide support to GM manager of the customer assistance Center.
- Coordinates the NAO ride and drive program.
- Maintains schedule for Ride and Drive evaluation vehicles.
- Responsible for distributing morning reports.
- Distributes and count daily, weekly and monthly Customer Service Surveys.
Education
MASTER OF BUSINESS ADMINISTRATION -
DAVENPORT UNIVERSITY
04.2018
GRADUATE CERTIFICATE - Human Resource Management
DAVENPORT UNIVERSITY
12.2019
Bachelor of science - Public Administration, Social Sciences
eastern michigan university
04.2001
Skills
- CPR and AED trained professional
- Nonviolent conflict resolution training
- Proficient in Microsoft Word
- Proficient in Microsoft Outlook
- Experienced in creating presentations using Microsoft PowerPoint
- Proficiency in avatar systems
- Proficient time management
- Effective organization skills
- Experienced in high-pressure settings
- Proficient in managing multiple tasks
Timeline
Pediatric Mental Health Technician/ Senior CCW
Walter Reuther Psychiatric Center
10.1999 - Current
CORRESPONDENCE /internet team / admin. secretary
eds-centrobe
05.1997 - 09.1999
GRADUATE CERTIFICATE - Human Resource Management
DAVENPORT UNIVERSITY
Bachelor of science - Public Administration, Social Sciences
eastern michigan university
MASTER OF BUSINESS ADMINISTRATION -
DAVENPORT UNIVERSITY
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