Tamria Murphy
Redondo Beach,CA
Summary
Proven sales leader with a track record of doubling ADT Security's sales quotas through strategic planning and exceptional client service. Skilled in building strong relationships and mentoring teams, Excels in high-pressure environments, consistently exceeding sales targets. Expert in B2B sales and client satisfaction, approach combines innovative solutions with empathetic client engagement.
Overview
8
8
years of professional experience
Work History
Residential Solutions Advisor
ADT Security
08.2020 - Current
- Outstanding reputation for consistently doubling company sales quota in both residential and custom homes of security services including CCTV, standard security system, wireless cameras and patrol services.
- Enhanced client satisfaction by providing tailored solutions and personalized advice.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Delivered exceptional customer service by promptly addressing concerns and questions, maintaining high levels of client satisfaction.
- Streamlined internal processes through the implementation of innovative tools and technologies, fostering a more efficient work environment.
- Mentored junior team members, enhancing their capabilities and supporting professional development efforts.
Outside Sales Representative
Spectrum Communications
01.2019 - 08.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Advanced Planning Counselor
Green Hills Memorial Park
04.2017 - 01.2019
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Facilitated payment transactions efficiently while remaining sensitive to the emotional state of grieving clients, ensuring a seamless and respectful experience.
- Conducted pre-need consultations with individuals seeking assistance in proactively planning their own funerals or those of loved ones to alleviate future burdens on surviving family members.
Education
Marketing And Management
Oklahoma State University
Stillwater, OKSkills
- Proficient in Long-Term Client Engagement
- Business-to-Business Sales
- Inside and Outside Sales Management
- Proven Record of Sales Success
- Sales Plan Development Expertise
- Proficient Leadership Expert
- Clear Written Communicator
- Teamwork
Timeline
Residential Solutions Advisor
ADT Security
08.2020 - Current
Outside Sales Representative
Spectrum Communications
01.2019 - 08.2020
Advanced Planning Counselor
Green Hills Memorial Park
04.2017 - 01.2019
Marketing And Management
Oklahoma State University
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