Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samuel Martin

Chattanooga,TN

Summary

Motivated Solutions Advisor with experience advising clients on home & business security solutions. Strong background in understanding the sales process, and how to assess and address peoples' needs. Proven track record in meeting financial goals and sales quotas. Each year have learned and grown being awarded the Centurion Club since 2019. Have consistently been one of ADT's top NSP performers and have great relationships with install team and administrative staff. Due to such a vast knowledge of this industry and company believe that as the District Manager in Chattanooga will take this office to new heights.

Overview

13
13
years of professional experience

Work History

Residential Solutions Advisor

ADT Security
06.2013 - Current
  • Enhanced client satisfaction by providing tailored solutions and personalized advice to 1000+ customers.
  • Identified opportunities for process improvement, leading to increased efficiency and productivity within the team.
  • Developed and maintained strong relationships with key customers and business owners, ensuring smooth project collaboration and timely delivery.
  • Analyzed complex Security related problems to develop effective strategies, resulting in successful Protection of People, Homes an Businesses.

Receive Department Team Leader

Amazon
09.2012 - 06.2013
  • Boosted team efficiency by implementing streamlined processes and procedures.
  • Coached 40 team members to develop their skills and advance within the company hierarchy.
  • Maintained the highest rate among coworkers promoting hard work and a positive attitude.

Branch Manager

Vector Marketing
05.2011 - 05.2012
  • Hired a team of 3 Receptionists and 20 Sales professionals and trained them how to market and sell high end Kitchen Cutlery and Cookware called Cutco
  • Boosted sales and customer loyalty through incentive programs.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.

Education

Bachelor of Science - Mathematics

The University of The South
Sewanee, TN
05.2012

Skills

  • Product Knowledge
  • Salesforce
  • Active Listening
  • Problem Solving
  • Time Management
  • Critical Thinking
  • Attention to Detail
  • Team Leadership
  • Sales Strategy Development
  • Microsoft Excel
  • Client Needs Assessment

References

References available upon request.

Timeline

Residential Solutions Advisor

ADT Security
06.2013 - Current

Receive Department Team Leader

Amazon
09.2012 - 06.2013

Branch Manager

Vector Marketing
05.2011 - 05.2012

Bachelor of Science - Mathematics

The University of The South
Samuel Martin