Experienced professional with leadership capabilities. Demonstrated success in business growth and operational efficiency. Expertise in team collaboration, financial planning, and customer relations.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Staff coordinator
Williamsport Home
01.1999 - 06.2006
Coordinated the scheduling of 95 employees while monitoring sick leave, granting vacation days, and filling empty positions
Communicated with vendors to assure resident care was provided
Weekly visits with residents to ensure safety and health issues addressed
Approved all new employees and agencies
Coordinated staffing schedules to ensure adequate coverage across departments.
Coordinated staffing schedules to optimize nurse coverage and enhance patient care quality.
Optimized shift assignments by assessing individual nurse skillsets and matching them with appropriate units or specialties.
Filled staffing vacancies and developed schedules to guarantee sufficient shift coverage.
Collaborated with unit managers and directors on floor orientation scheduling, establishing and strategizing on departmental staffing needs.
Owner
Alanna's Ice Cream + More
10.2022 - 03.2024
Owner and operator of small restaurant
Owner
Emmas Primitive's
05.2019 - 03.2021
Owner and operator of a small primitive home decor store
Home health aide
Bayada
03.2015 - 01.2016
Provide assistance with basic nursing tasks under the supervision of a registered nurse or licensed practical/vocational nurse
Housekeeping tasks such as grocery shopping and meal preparation, light cleaning, and laundry
Assist with bathing and dressing
Certified Nursing Assistant
Williamsport Home
01.1991 - 06.2006
Provided compassionate care to patients, ensuring comfort and safety during daily activities.
Assisted nursing staff in administering medications and monitoring patient vital signs.
Collaborated with interdisciplinary teams to develop individualized care plans for optimal patient outcomes.
Trained and mentored junior nursing assistants on best practices in patient care and safety protocols.
Implemented infection control measures, maintaining compliance with healthcare regulations and standards.
Documented patient progress accurately in electronic health records, enhancing communication among caregivers.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High school graduate or equivalency certificate (GED) -
Development Center for Adults
Jersey Shore High School
Certified Phlebotomy Technician #; L7A5A8E6 - Health Education
Lock Haven University Of Pennsylvania / HNA
Lock Haven, PA
12-2024
Clinical Medical Assistant #: M3X8L7Q4 - Health Education
Lock Haven University of Pennsylvania /NHA
Lock Haven, PA
05-2025
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Business management
Client service
Staff hiring
Certification
National Healthcare Association - Certified Phlebotomy Technician Dec 2024
Medical Terminology / Medical Transcript Sep 2010
Timeline
Owner
Alanna's Ice Cream + More
10.2022 - 03.2024
Owner
Emmas Primitive's
05.2019 - 03.2021
Home health aide
Bayada
03.2015 - 01.2016
Staff coordinator
Williamsport Home
01.1999 - 06.2006
Certified Nursing Assistant
Williamsport Home
01.1991 - 06.2006
High school graduate or equivalency certificate (GED) -
Development Center for Adults
Jersey Shore High School
Certified Phlebotomy Technician #; L7A5A8E6 - Health Education
Lock Haven University Of Pennsylvania / HNA
Clinical Medical Assistant #: M3X8L7Q4 - Health Education