Tamyah Kemp

• Delegated work to staff, setting priorities and goals.
• Corrected guest issues promptly with knowledgeable and friendly service.
• Trained and mentored staff on customer engagement strategies and operational procedures.
• Managed daily front desk operations to ensure excellent member service and satisfaction.

• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Created reports on sales trends, inventory levels, and financial data.

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• Provided exceptional customer service while efficiently managing multiple tables in fast-paced environment.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Followed health safety guidelines when preparing and serving food products.
• Handled money transactions accurately while following company procedures for handling cash payments.