Tamyah Wines
Summary
Highly skilled and enthusiastic professional with more than 4 years of experience managing operations in patient or customer work space and medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
7
7
years of professional experience
Work History
Volunteer Practice Manager
L & A Professional Services
03.2024 - Current
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed close working relationships with front office and back office staff.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Developed policies and procedures for effective practice management.
Black Maternal Health Committee
Professor Dr. Pounds
03.2024 - 04.2024
- Collaborated with fellow instructors to develop cohesive planning strategies, ensuring consistent instruction across all classes.
- Assisted in the recruitment of new students by conducting public demonstrations and presentations at community events.
- Implemented effective professional development techniques to maintain discipline, focus, and safety during training sessions.
- Built strong relationships with key stakeholders, enhancing the credibility and reputation of the organization within the community.
- Championed innovative ideas approaches driving continuous improvements across multiple facets of operation execution.
RESTAURANT MANAGER
Bear Creek BBQ
10.2017 - 07.2023
- Performed daily inspections of the facility to ensure cleanliness standards were met
- Maintained a high level of customer service by addressing patron complaints promptly and professionally
- Cultivated positive relationships with customers through excellent hospitality services
- Greeted guests at tables and attended to guest needs to promote customer service and satisfaction
- Organized and delegated tasks to staff members, monitored performance and provided constructive feedback
- Monitored cash handling procedures to accurately charge customers.
CLINICAL INTERN
Millbrook Rehabilitation Center
03.2020 - 07.2020
- Demonstrated strong interpersonal skills when interacting with patients, their families, and colleagues in a professional manner
- Efectively collaborated with healthcare professionals from multiple disciplines while providing patient care
- Applied effective time management strategies while multitasking between various responsibilities.
Education
BACHELOR OF HEALTH ADMINISTRATION IN HEALTH ADMINISTRATION CANDIDATE -
Texas Southern University
Houston, TX05.2025
ASSOCIATE IN SCIENCE (A.S.) -
Cedar Valley College
Lancaster, Texas05.2023
Skills
- Customer Engagement
- Schedule Coordination
- Staff Management
- Operations Management
- Practice Management
- Workflow Management
- Policy Implementation
- Inventory control and record keeping
- Team Management
- Passion for customer satisfaction
- Point of Sale (POS) system operation
- Clinical assessment
- Patient Care
- Excel Shortcuts
- Pivot tables
Accomplishments
- The President of Student Health Executive Organization
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Excel Workshop
- Resolved product issue through consumer testing.
- I made the dean's list as a first semester University Student
References
References available upon request
Extracurricular Activities
Student Executive Organization
Personal Stylist
Affiliations
- N.A.H.S.E Houston Chapter Student Member
Timeline
Volunteer Practice Manager
L & A Professional Services
03.2024 - Current
Black Maternal Health Committee
Professor Dr. Pounds
03.2024 - 04.2024
CLINICAL INTERN
Millbrook Rehabilitation Center
03.2020 - 07.2020
RESTAURANT MANAGER
Bear Creek BBQ
10.2017 - 07.2023
BACHELOR OF HEALTH ADMINISTRATION IN HEALTH ADMINISTRATION CANDIDATE -
Texas Southern University
ASSOCIATE IN SCIENCE (A.S.) -
Cedar Valley College
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