Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamyra Gilbert

Salem,VA

Summary

Experienced, organized, professional who is detail oriented, dependable, hardworking, energetic, adaptable, team player with a positive mind set, excellent people skills and proven abilities seeking a new career path.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Patient Services Coordinator, Sr.

US Oncology-Blue Ridge Cancer Care
11.2022 - Current

Front office operations:

  • Greeting and checking in patients, updating demographics, insurance and HIPPA information. Explaining paperwork to patients.
  • Collecting co-pays/payments, balancing daily ledger, preparing deposits.
  • Maintaining office equipment, supplies and office aesthetics.
  • Scheduling complex treatment, imaging, and procedures and explaining instructions to patients.
  • Assisting with insurance authorizations
  • Sending and following up and referrals.
  • Managing physicians/providers calendars.
  • Utilizing company software programs including Microsoft Office, Outlook, Excel, Teams, Share Point and Word.
  • Answering and returning phone calls in a timely manner.
  • Complying with company policies and training.

Certified Medical Assistant

Carilion Clinic Gastroenterology
11.2016 - 09.2022

Clinical and Administrative duties

Certified Medical Assistant

Performance Medicine of SWVA-Dr. Delmas Bolin
09.2013 - 11.2016

Clinical and Administrative duties/Managerial duties

Certified Medical Assistant

Primary Care Associates-Dr. Delams Bolin, Center for Sports Medicine
10.2004 - 09.2013

Clinical and Administrative duties/Assistant Managerial duties

Certified Medical Assistant

Lewis Gale Clinic-Gastroenterology
03.1998 - 10.2004

Clinical and Administrative duties

Education

Associate of Science - Medical Assisting Technology

Eastern Kentucky University
Richmond, KY
05-1988

Skills

  • Front office operations and management
  • Excellence in customer/patient relations
  • Effective in written and verbal communication
  • Proficient in EMR software/ computer applications
  • Word processing/data entry
  • Utilization of Microsoft Office: Outlook, Excel, Word, Teams,Share Point
  • Critical thinking-problem solver
  • Efficient scheduling

Certification

  • CPR Certification
  • Certified Medical Assistant
  • BLS Certification

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Timeline

Patient Services Coordinator, Sr.

US Oncology-Blue Ridge Cancer Care
11.2022 - Current

Certified Medical Assistant

Carilion Clinic Gastroenterology
11.2016 - 09.2022

Certified Medical Assistant

Performance Medicine of SWVA-Dr. Delmas Bolin
09.2013 - 11.2016

Certified Medical Assistant

Primary Care Associates-Dr. Delams Bolin, Center for Sports Medicine
10.2004 - 09.2013

Certified Medical Assistant

Lewis Gale Clinic-Gastroenterology
03.1998 - 10.2004

Associate of Science - Medical Assisting Technology

Eastern Kentucky University