Tamysha Ross
Rome,GA
Summary
Dedicated Psychology professional with a Bachelor’s degree in Psychology and proven experience in behavioral health, case management, and client support. Expertise in effective communication, service coordination, and maintaining confidentiality. Strong background in relationship building and problem-solving, with skills in high-volume phone communication. Seeking to leverage communication, organizational, and analytical skills in remote administrative or human services roles.
Overview
20
20
years of professional experience
Work History
Case Manager
Highlandrivers
Rome, GA
04.2026 - 08.2026
- Conducted comprehensive assessments of client needs and situations.
- Developed individualized service plans to address client goals.
- Coordinated with community resources to facilitate client support services.
Registered Behavior Technician
Academy ABA
Rome, Georgia
01.2023 - 04.2026
- Implemented behavior intervention plans for clients with developmental disabilities.
- Collaborated with team members to deliver consistent therapy sessions.
- Collected and recorded data on client progress during sessions.
Registered Behavior Technician
Positive Behavior Supports
11.2021 - 11.2022
- Implemented in-home behavior intervention plans for clients with developmental disabilities.
- Collected and recorded data on client progress to inform behavior intervention strategies.
- Collaborated with colleagues and BCBA to develop effective interventions and enhance client skills.
Nut Welder
F&P Manufacturing
Rome , GA
01.2020 - 11.2021
- Welded small car parts using nut welder machines, contributing to overall quality assurance.
- Produced large quantities of quality pieces, successfully meeting production targets.
- Delivered high-quality products consistently within established timelines, ensuring customer satisfaction.
Housekeeper
Americ Inn
Cedar Rapids, Iowa
09.2015 - 10.2017
- Cleaned and maintained guest rooms, upholding high cleanliness standards to ensure guest satisfaction.
- Restocked supplies and amenities in guest rooms and common areas, enhancing guest comfort and satisfaction.
- Facilitated timely guest requests related to room stays, contributing to overall guest satisfaction.
Crew
McDonalds
Cedar Rapids, Iowa
09.2011 - 05.2013
- Provided exceptional customer service by efficiently processing orders and resolving inquiries, enhancing customer satisfaction.
- Prepared food items following safety and quality regulations, contributing to a consistently high standard of food service.
- Maintained cleanliness of dining area and kitchen equipment, ensuring compliance with hygiene standards for a safe dining experience.
Telemarketer
Frank & Magid
Marion , IA
05.2006 - 11.2006
- Facilitated high-volume outbound calls to strengthen customer relationships.
- Engaged customers using effective communication techniques to increase satisfaction.
- Conducted surveys to collect consumer feedback and identify areas for improvement.
Education
Bachelor of Science - Psychology ABA Minor
Purdue University
West Lafayette, IN10-2020
Skills
Individualized service planning
Case management documentation
Service coordination
Client advocacy
- Client relationship management
Behavior analysis
Data analysis
HIPAA compliance
Family communication
Timeline
Case Manager
Highlandrivers
04.2026 - 08.2026
Registered Behavior Technician
Academy ABA
01.2023 - 04.2026
Registered Behavior Technician
Positive Behavior Supports
11.2021 - 11.2022
Nut Welder
F&P Manufacturing
01.2020 - 11.2021
Housekeeper
Americ Inn
09.2015 - 10.2017
Crew
McDonalds
09.2011 - 05.2013
Telemarketer
Frank & Magid
05.2006 - 11.2006
Bachelor of Science - Psychology ABA Minor
Purdue University