Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Tan Chong Meng

Singapore

Summary

13 years of working experience in Engineering Sales. Progressed through various positions of increasing responsibility in Strategy, Operations and Business Development. Well networked individual, excellent at building win-win relationship with customers and sought after for advice and opinions by peers in the same industry. Strategic thinker adept at translating innovative ideas into pragmatic solutions. 2 years in swab operations in Healthcare. An inspiring leader excellent at communicating a compelling vision, staying focused and steering the team towards its achievement. Hands-on and inclusive leadership style, able to bring people together and get the best out of them. Agile and flexible, known to deliver in an environment of significant change.

Overview

16
16
years of professional experience

Work History

Operations Manager

Ministry of Health
07.2022 - 12.2023
  • Assist Assistant Director (AD) / Senior Manager (SM) to continuously improve work processes, leverage on technology and ensure workflows to support the work of internal stakeholders effectively and efficiently
  • Assist AD to define, measure and track performance indicators to achieve targets
  • Assist AD to recommend use of data to provide insights, drive improvements and support decision making
  • Write the Standard Operating Procedures (SOPs), Guidelines and Checklists
  • Assist AD/SM to liaise with other stakeholders on how issuance work can support the requirements of other task groups
  • Assist AD/SM in developing the induction and training package
  • Perform any other duties and undertake ad-hoc projects when required.

Swabber

Changi General Hospital
03.2022 - 07.2022
  • Swabber team with Inpatient Operations department
  • Assist with swabbing of patients
  • Assist nurses in the Accident & Emergency department.

Swabber

Health Promotion Board
06.2020 - 11.2021
  • Participated in Swab Operations for Quarantine Facilities, Dormitories, Hotels (Stay-Home-Notice Dedicated Facilities) and Special Operations (New clusters i.e., Vivocity, JEM, Bukit Merah Estate etc.) Appointed as Point of Contact for Remote Swab Operations (Operations without Supervisors on site) Ensure proper Infection Protection Control of team members Ensure smooth operations flow Coordination with Hotel’s Duty Manager, Laboratory and Logistics.

Sales & Operations Supervisor

Ho Printing Singapore Pte. Ltd.
10.2019 - 04.2020
  • Primary responsibility for Strategy, Operations, Business Development and Customer Experience for existing and new customers Ensure and manage operations for Large Format printing team Perform site measurements and inspections Propose feasible marketing solutions for customers

Sales Account Manager, South East Asia

Automated Micron Assembly Pte. Ltd.
06.2011 - 05.2019
  • Primary responsibility for Strategy, Operations, Business Development and Customer Experience for existing and new customers Spearheaded participation of exhibitions Organise robotics roadshow for potential customers Site visits to production floors to advise the feasibility of deployment of automation Prepare and provide training materials for new partners and customers

Sales Engineer

Mitsubishi Materials Corporation
07.2010 - 12.2010

Marketing Executive

Far East Organization
02.2010 - 06.2010

Sales & Customer Service Executive, Middle East & Egypt

Panasonic Refrigeration Devices Singapore
08.2007 - 01.2010

Education

Bachelor of Science - Mechanical Engineering

NANYANG TECHNOLOGICAL UNIVERSITY
Singapore
01.2007

Skills

  • Project Management
  • Communications
  • Negotiation
  • Business Development
  • Leadership
  • Customer Service
  • Conflict Management
  • Fast-Learner

Timeline

Operations Manager

Ministry of Health
07.2022 - 12.2023

Swabber

Changi General Hospital
03.2022 - 07.2022

Swabber

Health Promotion Board
06.2020 - 11.2021

Sales & Operations Supervisor

Ho Printing Singapore Pte. Ltd.
10.2019 - 04.2020

Sales Account Manager, South East Asia

Automated Micron Assembly Pte. Ltd.
06.2011 - 05.2019

Sales Engineer

Mitsubishi Materials Corporation
07.2010 - 12.2010

Marketing Executive

Far East Organization
02.2010 - 06.2010

Sales & Customer Service Executive, Middle East & Egypt

Panasonic Refrigeration Devices Singapore
08.2007 - 01.2010

Bachelor of Science - Mechanical Engineering

NANYANG TECHNOLOGICAL UNIVERSITY
Tan Chong Meng