Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanairi Rivera

West Palm Beach,FL

Summary

Dedicated and empathetic professional with a strong background in caregiving roles, including significant experience with PetSmart Charities. Known for exceptional patience, trustworthiness, and a flexible approach to scheduling. Demonstrates a proven ability to solve problems creatively and maintain a positive, reliable presence in all tasks undertaken.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

Publix
01.2024 - Current

Under the supervision of the pharmacist. I perform customer service, inventory management, filling prescriptions, assist patients with insurance forms, Answer phone calls, Connect patients with pharmacists and process payments.

Customer Service Representative

Publix
03.2020 - Current

I perform front service and call center duties. These include greeting customers, Answer questions, Western Union, Money order request and sell lotto tickets.

Team Leader

Blaze Pizza
01.2019 - 03.2020

Overseeing day-to-day operations during a designated shift, ensuring quality standards are met, training crew members, managing labor costs, maintaining inventory control and providing customer service. Uphold company polices and precedures regarding sanitation, safety, and cash handling.

Babysitter

Family and Friends
01.2016 - 08.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Volunteering

PetSmart Charities
10.2018 - 11.2018

Taking care of dogs that were in line for adoption.

Education

Bachelor of Arts - Biotechnology

Florida Atlantic University
Boca Raton, FL
05-2026

Associate of Arts - Biotechnology

Palm Beach State College
Lake Worth, FL
12-2020

Skills

  • Patience and empathy
  • Honest and trustworthy
  • Problem-solving
  • Positive attitude
  • Punctual and reliable
  • Strong work ethic
  • Flexible schedule
  • Reliability
  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Insurance verification
  • Insurance billing
  • Pharmacy ethics
  • HIPAA
  • Stocking shelves
  • Processing payments
  • Medication labels
  • Verifying orders
  • Manual and automated medication dispensing
  • Secure storage of medications
  • Dosage form preparation
  • OTC recommendations
  • Resolving customer issues
  • Proper labeling procedures
  • Proper labeling
  • Data entry
  • Customer service
  • Cash register operations
  • Certified pharmacy technician (cpht)
  • Equipment cleaning and maintenance

Timeline

Pharmacy Technician

Publix
01.2024 - Current

Customer Service Representative

Publix
03.2020 - Current

Team Leader

Blaze Pizza
01.2019 - 03.2020

Volunteering

PetSmart Charities
10.2018 - 11.2018

Babysitter

Family and Friends
01.2016 - 08.2023

Bachelor of Arts - Biotechnology

Florida Atlantic University

Associate of Arts - Biotechnology

Palm Beach State College
Tanairi Rivera