Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanaisia Snider

Marie
Brownsburg,IN

Summary

Focused Corrections Officer versed in managing offender populations with respect, integrity, and commitment to safety. Supervises daily operations and maintains control and order to reduce incident risk. Strong command of cell inspection protocols and contraband confiscation.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Customer Service Representative

GEICO
Indianapolis, IN
05.2022 - Current
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer adjustments to maintain financial accounts.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected and analyzed customer information to prepare product or service reports.
  • Recommended products to customers, thoroughly explaining details.
  • Recorded account information to open new customer accounts.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Handled over [Number] calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.

Juvenile Detention Officer

county
indianapolis, IN
10.2018 - Current
  • Safeguarded facility access, monitoring entrances and screening visitors
  • Kept records and drafted reports detailing offender movements or rule violations
  • Patrolled assigned areas to assess facility security and verify offender counts
  • Detected and removed contraband through unscheduled cell inspections
  • Monitored offender behavior and addressed disciplinary action during shower and meal periods
  • Followed and promoted compliance with established security procedures
  • Remained alert for signs of disorder or tension.

Software Designer

SHEA MELANIN
Indianapolis , IN
06.2020 - 12.2021
  • Customized in-development software to clients' current hardware environments, designing applications to span multiple systems.
  • Authored development guidelines to expedite application design efforts through ready-made frameworks.
  • Assessed under-performing software and developed actionable improvements.
  • Mentored team, sharing skills and expertise and encouraged each member to bring forward ideas and suggestions for improvement.
  • Participated in weekly meetings with client to discuss project direction and milestone achievement.
  • Formed deployment strategies for software updates at multi-platform organizations using [Software].
  • Reviewed business success drivers, applying strategic prioritization to future architectural updates.
  • Communicated software architecture strategies to senior leadership and third-party business leaders.

Education

High School Diploma -

Brownsburg High School
Brownsburg, IN
08.2011 - 06.2015

Skills

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Timeline

Customer Service Representative

GEICO
05.2022 - Current

Software Designer

SHEA MELANIN
06.2020 - 12.2021

Juvenile Detention Officer

county
10.2018 - Current

High School Diploma -

Brownsburg High School
08.2011 - 06.2015

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Tanaisia SniderMarie