Tanaiya Witcher
Adcock Hospitality Group, LLC
3931 Nicholson Rd,NC
7
years of professional experience
Leads customer service efforts by training teams and raising service standards.,Drives efficient operations through clear guidance and support.
Work History
Kitchen Manager
6 Months- Managed kitchen workflows to maintain food safety, prep accuracy, and consistent line readiness.
- Trained crew on Chipotle recipes, portioning standards, and proper food handling practices.
- Monitored inventory levels and ordered product to support uninterrupted kitchen operations.
- Enforced sanitation procedures and HACCP-based standards across prep and storage areas.
- Inspected ingredients and equipment to ensure quality, freshness, and operational reliability.
- Coordinated daily prep schedules to align labor with forecasted guest demand.
- Supported crew performance through coaching, task delegation, and process reinforcement.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Certified Trainer
3 Years 2 Months- Train new members in customer service standards, food safety, and operational procedures
- Provide hands-on coaching to ensure consistency in service quality and efficiency
- Demonstrate leadership by modeling company values and maintaining a positive work environment
- Monitor team member and trainee progress and give constructive feedback to improve performance
- Assumes responsibilities to support Shift Leads, alleviating operational pressures during peak hours
- Utilize interpersonal skills by motivating individuals to achieve team goals
Cashier/Restaurant Hostess
1 Year 8 Months- Ensured cleanliness and organization of work area and dining space to enhance customer experience.
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Handled cash, credit, and gift card payments while ensuring secure transactions.
- Greeted customers and provided information on products and services to assist in their decision-making.
- Restocked shelves with merchandise to ensure product availability for customers.
Cashier/Server
3 Months- Resolved customer and food/beverage-related issues through personalized service, fostering customer satisfaction.
- Executed high-level service in fast-paced environment, ensuring efficient food preparation and serving.
- Greeted customers and addressed inquiries about store products and services, enhancing their shopping experience.
Education
Some College (No Degree) - Information Technology
- Foundation Scholarship Recipient
High School Diploma
- Member of North Carolina Honor Scholar, 2024
High School Diploma
- Participated in Track and Field, 2020-2023
Skills
Supported customer service needs.
Helped build strong team relationships.
Assisted with employee onboarding and training.
Processed point-of-sale transactions.
Provided training and coaching support.
Practiced active listening during customer and team interactions.
Delivered new hire training support.
Improved team efficiency and service speed.
Resolved conflicts with calm
clear communication.
Applied company procedures and standards accurately.
Education and Training
other,true,other,other
Timeline
Kitchen Manager
Chipotle
04.2026 - CurrentRead More
Certified Trainer
Adcock Hospitality Group, LLC
08.2023 - CurrentRead More
Cashier/Restaurant Hostess
Ledo Pizza
09.2021 - 05.2023Read More
Cashier/Server
Chevy Chase Recreation Association
05.2019 - 08.2019Read More
Central Carolina Community College
Some College (No Degree) from Information Technology
Read More
Southern Lee High School
High School Diploma
Read More
Damascus High School
High School Diploma
Read More