Tanaquil Gardner
Idaho City,ID
Summary
Dynamic retail professional with experience at Walmart, excelling in problem-solving and customer engagement. Proven ability to enhance store presentation and drive sales through proactive service. Recognized for training team members at McDonald's, fostering a collaborative environment that boosts performance and customer satisfaction.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
4
4
years of professional experience
Work History
Retail Associate
Walmart
04.2024 - Current
- Greeted customers at the front door to welcome them in.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging them according to size or color.
- Engaged in friendly conversation with the customers to better uncover individual needs.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Worked at the Customer Service Desk, did returns, and took claims to the back rooms.
- Re-shelved items customers discarded during their visit and from cash registers.
Crew Trainer
McDonald's
01.2022 - 04.2024
- Greeted customers with a smile and provided friendly service throughout th.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
James Madison University
Harrisonburg, VA06-2023
Skills
- Damaged goods processing
- Point of sale systems
- Shelf recovery
- Sales promotion
- Cash handling accuracy
- Proactivity
- Able to lift 50 lbs
- Cash register operation
- Cleaning and sanitizing
- Customer engagment
Timeline
Retail Associate
Walmart
04.2024 - Current
Crew Trainer
McDonald's
01.2022 - 04.2024
High School Diploma -
James Madison University