Experienced customer service professional with a proven track record of delivering exceptional service and fostering long-term client relationships. Proficient in handling inbound and outbound customer contacts across various channels to address inquiries, schedule services, and resolve billing concerns. Skilled in utilizing computerized systems to streamline processes and enhance efficiency. Demonstrated ability to meet and exceed performance targets through proactive problem-solving and creative lead generation. Committed to maintaining a high level of professionalism while adapting to evolving customer needs. Ready to contribute to Rentokil's mission of providing world-class service to customers.