Tanasha Taylor
Arlington,TX
Summary
Versatile and dynamic professional with a proven track record in enhancing student support and customer service excellence, notably at I-Lead Charter School. Expert in educational planning and customer relations, achieving significant improvements in engagement and satisfaction. Skilled in Microsoft Office Suite and interpersonal communication, adept at fostering positive outcomes and efficient operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
1:1 Paraprofessional
I-Lead Charter School
Lancaster, CA
08.2024 - 01.2025
- Offered targeted assistance to meet the needs of students with behavioral challenges, learning disabilities, and autism.
- Supported the implementation of custom learning strategies guided by special education professionals.
- Documented behavioral trends and academic achievements for better developmental insights.
- Assisted students in organizing daily tasks and classroom routines.
- Guided students to foster positive peer relationships.
- Facilitated coordination between educators and guardians to maintain stable classroom dynamics.
- Supplied continuous reinforcement aiding students in achieving academic objectives.
Homeschool Facilitator
Self Employed Services
Palmdale, CA
09.2023 - 07.2024
- Assist students in grade TK-3 within a private home-school environment.
- Fostered trust-based relationships to enhance student and parental engagement.
- Formulated customized planning approaches for children's immediate and future development.
- Facilitated learning sessions for improving competencies in areas like Writing, Reading and Phonics.
- Ensured safety standards for children.
- Supervised children during playtime, meal sessions, and bathroom breaks.
Hair Stylist/Front Desk Agent
Elaines Place
Lancaster, CA
08.2017 - 03.2024
- Enhanced client assistance to resolve inquiries and provided exceptional service.
- Coordinated and scheduled client appointments efficiently.
- Optimized advertising strategies to enhance market reach.
- Elevated styling services through innovative hair designs.
- Conducted cash management while maintaining inventory and ordering supplies.
Head Housekeeper
Mayflower Gardens Retirement Community
Quartz Hill, CA
08.2021 - 08.2022
- Handled incoming calls and processed service work orders.
- Processed work orders and organized related documentation efficiently.
- Cleaned bathrooms, offices, gym areas and other common spaces to uphold standards.
- Delivered exceptional service to residents and guests with professionalism.
- Ensured compliance with safety regulations in the workplace.
Housekeeper
Comfort Inn
Lancaster, CA
06.2021 - 08.2021
- Maintained cleanliness and sanitation of rooms.
- Changed and prepared fresh linens on beds.
- Executed routine bathroom cleaning tasks.
- Maintained inventory by efficiently restocking items.
- Carried out extra tasks when necessary.
Aircraft Structure Mechanic
Northrop Grumman
Mojave, CA
01.2020 - 06.2020
- Specialized in ensuring optimal performance of advanced stealth technology systems.
- Managed maintenance and repair of low observable aircraft structures, materials, and applications.
- Utilized a range of techniques like sanding, stripping, porosity testing to prepare surfaces for coat applications.
- Applied sealants and gap fillers using heating devices to ensure smooth surfaces.
- Conducted component-level tests to verify compliance with specifications upon application completion.
- Engaged in frequent bending, stooping, and kneeling.
Commercial Cleaner
Servicon Systems, Inc.
Palmdale, CA
09.2018 - 01.2020
- Maintained cleanliness of premises by handling waste efficiently.
- Cleaned carpeted areas in corridors.
- Ensured all office furniture and windowsills remained dust-free with regular cleaning.
- Cleaned office, stairwells, and public areas immediately after any spills.
- Executed additional tasks as determined by company requirements.
- Conducted comprehensive training in industrial cleaning techniques.
Customer Sales Representative
Valley Auto Sales
Lancaster, CA
03.2019 - 07.2019
- Provided exceptional customer service.
- Maintained organizational systems for sales reports and inventory records.
- Partnered with colleagues to achieve sales goals.
- Guided customers through paperwork completion for successful sales processes.
- Updated and managed client communications.
- Coordinated communication through both incoming and outgoing phone calls.
- Led customer test drives to highlight key vehicle features.
- Delivered comprehensive details to prospective clients, encompassing vehicle comparisons.
- Boosted sales performance with effective client relationship management.
Store Associate
Macys
Palmdale, CA
03.2018 - 09.2018
- Delivered exceptional customer service experience.
- Engaged customers to assess individual requirements.
- Executed sales support functions involving POS procedures.
- Handled payments through various methods including checks, credit cards, and gift cards.
- Processed online orders for in-store customers.
- Verified accurate amounts of money in cash drawers at the start of shifts.
- Conducted end-of-day cash counts.
- Processed online orders by locating merchandise and preparing shipments.
- Maintain effective loss prevention procedures.
Education
Certificate - Mandated Reporter
ILead Charter
07-2024
Some College (No Degree) - Social Work and Human Services
College of The Redwoods
Eureka, CAAssociate of Arts - Early Childhood Education
College of The Redwoods
Eureka, CAHigh school diploma or GED -
Skills
- Customer Relations
- Leadership Experience
- Interpersonal Communication
- Experienced with Microsoft Outlook
- Employee Development
- Experience in Student Support
- Efficient Data Entry
- Retail Sales Expertise
- Effective Time Management
- Educational Planning
- Customer Service Expertise
- Instructional Expertise
- Workplace Safety Regulations
- Document Organization
- Experienced in Mac OS
- Expertise in Microsoft Office Suite
- Experience With DoD Operations
- Proficient in Google Docs
- Child Development Knowledge
- Administrative Support Proficiency
- Early Childhood Care
- Advanced Computer Proficiency
Certification
- Mandated Reporter, Present.
- Secret clearance, present.
- First Aid Certification.
- Driver's license.
Additional Information - Skills And Abilities
- Strong verbal and personal communication skills
- Committed, dedicated and patient
- Self-sufficient and proactive
- Tolerant and flexible to difficult situations
- Strong time management skills
- Strong sense of responsibility
- Strong motivation, positive attitude and dedicated to the job
- Computer literate
- Honest and dependable
- Customer service oriented
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
1:1 Paraprofessional
I-Lead Charter School
08.2024 - 01.2025
Homeschool Facilitator
Self Employed Services
09.2023 - 07.2024
Head Housekeeper
Mayflower Gardens Retirement Community
08.2021 - 08.2022
Housekeeper
Comfort Inn
06.2021 - 08.2021
Aircraft Structure Mechanic
Northrop Grumman
01.2020 - 06.2020
Customer Sales Representative
Valley Auto Sales
03.2019 - 07.2019
Commercial Cleaner
Servicon Systems, Inc.
09.2018 - 01.2020
Store Associate
Macys
03.2018 - 09.2018
Hair Stylist/Front Desk Agent
Elaines Place
08.2017 - 03.2024
Certificate - Mandated Reporter
ILead Charter
Some College (No Degree) - Social Work and Human Services
College of The Redwoods
Associate of Arts - Early Childhood Education
College of The Redwoods