Summary
Overview
Work History
Education
Skills
Timeline
Intern

Tanashjea Jones

Atlanta,GA

Summary

Organized and dependable candidate successful at managing a retail priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for solid financial foundation with opportunity for growth.

Overview

6
6
years of professional experience

Work History

Guest Service Associate

RaceTrac
Norcross, GA
05.2021 - Current
  • Walked through properties to maximize guest safety and clear areas of trash and debris.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Issued receipts and processed refunds, credits or exchanges.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Supported loss prevention goals by monitoring shopper behavior.

Teacher's Assistant

Golden Kidz Learning Center
Lawrenville, GA
02.2021 - Current
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Assisted and mentored students in groups of up to 14 by reviewing lesson teachings and Social Skills.
  • Provided support to help students with special needs learn and grow.
  • Helped teachers manage bus loading and unloading.

Assistant Store Manager

Family Dollar
Snellville, GA
11.2018 - 02.2021
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Walked through store areas every 4-5 days to identify and proactively resolve issues negatively impacting operations.

Store Associate

Popeye's Restaurants
Lawrenceville, Georgia
09.2018 - 04.2020
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Organized showroom accessories and restocked shelves.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Discovery High School
Lawrenceville, GA
05.2018

Skills

  • Problem Anticipation and Resolution
  • Office Support
  • Business Services
  • Clear Communication
  • Originality and Creativity
  • Policies and procedures
  • Strategic planning
  • Staff Management
  • Verbal and written communication
  • Department Oversight
  • Team Leadership

Timeline

Guest Service Associate

RaceTrac
05.2021 - Current

Teacher's Assistant

Golden Kidz Learning Center
02.2021 - Current

Assistant Store Manager

Family Dollar
11.2018 - 02.2021

Store Associate

Popeye's Restaurants
09.2018 - 04.2020

High School Diploma -

Discovery High School

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Tanashjea Jones