TANASIA SQUIRES
Valatie,US
Summary
High-energy customer service professional eager to contribute skills and experience to a new and challenging role. Dedicated team member with excellent communication skills and a pleasant demeanor. Good listening skills combined with a detail-oriented and attentive nature. Efficient at accurately and quickly processing payments. Provide unrivaled support to effectively drive customer loyalty. Problem-solver with experience in customer service. Employee who is self-motivated and has a flexible schedule and availability. Cold calling Computer literate Customer direction Cash drawer balancing Customer service Excellent verbal communication
Overview
10
10
years of professional experience
Work History
Dental Assistant
Adirondack Oral Surgery
Glens Falls, NY
12.2024 - 01.2025
- Took digital X-rays of teeth using radiographic equipment.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Sterilized instruments according to established guidelines and protocols.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Call Center Representative
corner stone
New York, NY
06.2018 - 11.2018
- Met and consistently exceeded revenue quotas by promoting products and services during routine calls
- Kept accurate and current customer account data with manual form processing and digital information updates
- Facilitated corner stone orders and ensured that they were completed accurately and on time.
- Responded to customer calls and emails to answer questions about products and services
Waitress/Hostess
O's eatery
Ghent, NY
05.2015 - 03.2018
- Kept customers happy by balancing check-ins with privacy needs
- Listened to customer feedback, provided appropriate responses, and forwarded issues to the appropriate department
- Collaborated effectively with coworkers in fast-paced, dangerous, and intense environments.
Jewelry Associate
Kohl's
Hudson, NY
10.2017 - 01.2018
- Consistently exceeded personal sales goals through selling and showing jewlery
- Followed a set of visual marketing guidelines that were all in sync
- Was in charge of overseeing and processing credit and debit card payments as well as cash payments, as well as providing correct change when necessary
- Provided excellent customer service and promoted a positive brand image.
Dunkin
Valatie, NY
- Credit cards, checks, gift cards, and coupons processed
- Educated customers about perks to increase sales
- Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting.
Education
GED -
Ichabod Crane Senior High School
Valatie, NY01.2018
Undergraduate - Esthetics
The Aesthetic Science Institute
Latham, NY02.2024
Skills
- Sales expertise
- Verbal and written communication
- Gathering information
- Performance improvement
- Client communication
- Brand representation
- Cash Handling
- Esthetics
- Product Expertise
- Customer consultation
- Relationship building and management
- Standard waxing understanding
- Customer buying habits
- Facials and makeup applications
- Marketing familiarity
Timeline
Dental Assistant
Adirondack Oral Surgery
12.2024 - 01.2025
Call Center Representative
corner stone
06.2018 - 11.2018
Jewelry Associate
Kohl's
10.2017 - 01.2018
Waitress/Hostess
O's eatery
05.2015 - 03.2018
Dunkin
GED -
Ichabod Crane Senior High School
Undergraduate - Esthetics
The Aesthetic Science Institute
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