A motivated, organized representative with an analytical, data driven background and an intense passion for creating. Acquires the strong ability to create an interpersonal connection. Eager for opportunities of growth and development.
Overview
5
years of professional experience
1
Certification
Work History
Postino Wine Cafe
Server/Sales Associate
09.2023 - Current
Job overview
Support brand sales and marketing initiatives through auditing print collateral, executing strategic and authentic tableside talking points, and participating in restaurant team incentive programs.
Execute field, experiential, and event marketing, including targeted distribution of marketing collateral.
Cultivate warm guest relationships that ultimately drive positive guest sentiment, frequency, loyalty and overall guest sales and traffic.
Generate sales for special promotions and deals.
Upsell high-profit items to enhance sales numbers.
Hampton Inn
Guest service Agent
07.2022 - 08.2023
Job overview
Managed hotel CRM by analyzing and synthesizing actionable reports to property management team.
Supported local sports teams, restaurants, and other tourist-oriented spots by promoting events to hotel guests.
Compiled information from files and research to satisfy information requests.
Remedied issues quickly and effectively through creative problem solving, active listening, and dynamic communication skills.
IDEAL Woman, Mississippi State Univ
Executive Board Member
09.2020 - 05.2022
Job overview
Led as one of 5 elected Board Members for the University's diversity organization, providing leadership programming and development opportunities for minority undergraduate students
Researched relevant developments to increase social media engagement by 35%.
Oversaw stages of a campaign from concept to completion while collaborating with and leading a team
Assisted with development of organizational budgets and resource allocation plans.
Presided over board meetings and conducted board business to address organizational objectives.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
Mississippi State University
Information Assistant
01.2019 - 05.2022
Job overview
Managed guest relationships, answered general questions, and directed to specific offices.
Collected and distributed messages to team members and managers to support open communication and high CRM.
Helped office staff prepare reports and presentations for internal or client-related use.
Handled assignments independently with good judgement and critical thinking skills.
Organized, maintained and updated information in computer databases.