Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ta'Nasia Tucker

Summerville,SC

Summary

Dynamic and results-driven professional with a proven track record at T-Mobile, excelling in customer service and data entry. Skilled in inventory management and operational reporting, I thrive in team environments, ensuring efficient processes and outstanding patient care. My proactive approach and strong communication skills drive success in every role I undertake.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

T-Mobile
Charleston, SC
04.2024 - 04.2025
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Patient Care Technician

Trident Medical Center
North Charleston, SC
11.2023 - 03.2024
  • Responded to bell or light signal calls to assist patients with needs.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.

Shift Manager

Arby's Restaurant
Summerville, SC
12.2022 - 11.2023
  • Monitored inventory levels and placed orders for supplies as needed.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Prepared operations data to produce comprehensive reports to management.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.

Education

Associate of Science -

Trident Technical College
Charleston, SC
08-2025

High School Diploma -

Summerville High School
Summerville, SC
05-2022

Skills

  • Customer service
  • Data entry
  • Patient care
  • Inventory management
  • Operational reporting
  • Team collaboration
  • Equipment maintenance
  • Time management

Certification

  • Basic Life Support (BLS) Certificate
  • Pre-Nursing Certificate

Timeline

Customer Service Representative

T-Mobile
04.2024 - 04.2025

Patient Care Technician

Trident Medical Center
11.2023 - 03.2024

Shift Manager

Arby's Restaurant
12.2022 - 11.2023

Associate of Science -

Trident Technical College

High School Diploma -

Summerville High School