Tanaya Ballard
Detroit,US
Summary
Experienced with administrative tasks and process management, ensuring smooth operations. Utilizes strong organizational and multitasking skills to handle high volumes of data entry and document preparation efficiently. Track record of maintaining accurate records and supporting team goals through effective communication and problem-solving.
Overview
1
1
Certificate
20
20
years of professional experience
Work History
Central Processing Assistant
Corewell Health
12.2023 - Current
- Streamlined processing workflows to enhance operational efficiency and accuracy.
- Coordinated documentation and information flow between departments to ensure compliance and data integrity.
- Trained new staff on processing procedures, promoting knowledge retention and consistent performance standards.
- Implemented quality control measures to improve output consistency and reduce errors in documentation.
Patient Safety Attendant
Henry Ford Health System
12.2020 - 09.2021
- Patient observation, assisting with feeding, bathing, toileting, ambulating
- Engaging in activities that the patient enjoys i.e. reading, playing cards, etc., and companionship.
- Maintain a commitment to the philosophy, mission, and values of the Henry Ford Health System (HFHS)
- Report any changes in a patient’s condition to a supervising nurse.
Telephone Operator
Detroit Medical Center
03.2016 - 06.2018
- Operated telephone switchboards and systems at a constant flow with 20+ calls in que regarding patients, clinics, physicians and etc.
- Paged physicians, nurses and hospital staff
- Assisted with the operating paging systems with the process of alerting staff for emergency codes per the JCAHO requirements.
- Referred unresolved customer grievances to designated departments for further investigation
- Followed -up on customer complaints and attempts to resolve issues.
- Performed administrative duties such as typing, proofreading, and sorting mail
Environmental Services Worker
Detroit Medical Center (Sinai-Grace Hospital)
06.2008 - 03.2016
- Maintains environmental and infection control standards within established policies and procedures of the health care environment.
- Maintained cleaning task of patient’s rooms during hospital admission and discharge within 30-minute quota.
- Greeting and assisting patients as warranted.
- Training and preceptor for new employees
Medical Financial Advisor
Accretive Health
05.2006 - 07.2008
- Communicated with patient’s and insurance companies via phone
- Appropriately documented and reported payment information.
- Educate patients about payment options and financial assistance.
- Review and process patient and insurance company forms.
Education
High School Diploma -
Kettering High School
Detroit, MI06-2005
Skills
- Microsoft Suite
- Link
- BLS Certification
Certification
BLS Certification
Timeline
Central Processing Assistant
Corewell Health
12.2023 - Current
Patient Safety Attendant
Henry Ford Health System
12.2020 - 09.2021
Telephone Operator
Detroit Medical Center
03.2016 - 06.2018
Environmental Services Worker
Detroit Medical Center (Sinai-Grace Hospital)
06.2008 - 03.2016
Medical Financial Advisor
Accretive Health
05.2006 - 07.2008
High School Diploma -
Kettering High School