
Compassionate and dedicated aspiring Certified Nursing Assistant (CNA) currently enrolled in Tidewater Community College CNA Job Skills Training Program (JSTP). Possess excellent communication, empathy, and time management skills developed through previous customer service roles. Seeking an entry-level position to contribute to a healthcare team while continuing education and gaining hands-on experience in a clinical setting.
• Assisted clients with inquiries, providing clear and effective communication to resolve issues.
• Developed strong conflict resolution and active listening skills by addressing customer concerns in high-pressure environments.
• Managed time efficiently to handle multiple client requests during shifts, prioritizing tasks based on urgency.
• Delivered excellent customer service by assisting shoppers, handling transactions, and maintaining an organized sales floor.
• Strengthened interpersonal communication and problem-solving skills through daily interaction with diverse clientele.