Tanayia Robinson
Valencia,CA
Summary
Professional and knowledgeable receptionist versed in administrative support and customer service. Offering 8 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. I am caring and do everything to the best of my ability. A positive out look and optimism is what i use everyday in and out of my workplace. I am organize and work well with others.
Overview
10
10
years of professional experience
Work History
Receptionist Administrator
Kims Touch of Class Hair Salon
04.2021 - 01.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
Caregiver, Special Needs
IHSS
01.2014 - 03.2023
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
Pharmacy Technician
Walgreens
09.2014 - 01.2015
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Pharmaceutical Sciences
Everest College - Los Angeles
Los Angeles, CA07.2014
High School Diploma -
Reseda Senior High School
Reseda, CA06.2012
Skills
- Reception Management
- File Organization
- Multi-line phone operation
- Appointment Setting
- Patience and understanding
- Decision-Making
- Client satisfaction
- Certified in CPR/AED
Timeline
Receptionist Administrator
Kims Touch of Class Hair Salon
04.2021 - 01.2024
Pharmacy Technician
Walgreens
09.2014 - 01.2015
Caregiver, Special Needs
IHSS
01.2014 - 03.2023
Pharmaceutical Sciences
Everest College - Los Angeles
High School Diploma -
Reseda Senior High School
Similar Profiles
Leila MehmedovicLeila Mehmedovic
Hairsalon Assistant at Nermina Mehmedovic / Shear Class Hair SalonHairsalon Assistant at Nermina Mehmedovic / Shear Class Hair Salon
Xzasya PalmerXzasya Palmer
Hairstylist at A Touch Within Hair SalonHairstylist at A Touch Within Hair Salon
Daniel HanaDaniel Hana
Barber/Hairstylist at Star Hair Salon, George Hair SalonBarber/Hairstylist at Star Hair Salon, George Hair Salon