Open To Work
Tandalaya Jones
Golden Valley,MN
Summary
Dedicated professional with demonstrated strengths in customer service and time management. Good at troubleshooting problems and building successful solutions.
Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Dependable employee seeking opportunity to expand skills and contribute to company's success. Considered hardworking, ethical and detail-oriented.
Overview
14
14
years of professional experience
Work History
Homecare Worker
Partners In Community Supports, Inc.
1605 Eustis Street, St. Paul, MN 55108
07.2023 - Current
- Enhanced client comfort by providing compassionate and attentive care.
- Demonstrates effective communication skills to facilitate support with persons with disabilities.
- Actively maintains a professional and personable attitude, while forging positive relationships with clients and customers.
Personal Shopper
Shipt
Golden Valley, MN
06.2022 - 10.2022
- Maintained high satisfaction ratings by effectively managing time to ensure each purchase was tailored to over 50 customer's needs.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Provided product advice to customers to help select most suitable items for individual needs.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Presented professional image consistent with company's brand values.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Office Manager
Avivo
Minneapolis, MN
02.2010 - 12.2017
- Managed office operations while scheduling appointments for department managers.
- Kept front office clean and well organized to keep areas presentable for guests and maximize professional appeal.
- Key component in creating environments that supported innovation and collaboration.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Created and updated records and files to maintain document compliance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Offered technical support and troubleshot issues to enhance office productivity.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Managed caseloads of over 100 clients and provided direction and assistance to supportive resources.
- Recognized for saving company's funds by negotiating best pricing with outside vendors.
Education
Business Administration
Summit Academy OIC,
Minneapolis, MN06.1999
Skills
- Special Assignments
- Customer service
- Health Code Requirements
- Food Allergies
- Safety Rules
- Proper Storage Procedures
- Productivity Performance
- Client Needs Assessment
- Creative Solutions
- Food Handling Standards
- Clerical Support
- Inventory Control
- Business administration
Accomplishments
- Nexus Community Partners, Black Wealth Committee, Committee Member. Minneapolis, MN Current
- Women's Black Wealth Alliance, Professional Leadership Certificate. Minneapolis, MN 2018
- Certificate of Recognition in Exemplifying the Avivo quality: (Welcoming) Customers and Clients. Minneapolis, MN 2013
- Effective Communications Methods Certificate. Employment Action Center, Minneapolis, MN 2010
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
RemoteHybridSalary Range
$35000/yr - $60000/yrTimeline
Homecare Worker
Partners In Community Supports, Inc.
07.2023 - Current
Personal Shopper
Shipt
06.2022 - 10.2022
Office Manager
Avivo
02.2010 - 12.2017
Business Administration
Summit Academy OIC,