Tandra Scott
Garland,TX
Summary
Highly motivated and committed Nationally Registered Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
North Texas Heart Center
10.2023 - Current
- Improved patient care by accurately performing cardiac diagnostic tests.
- Enhanced cardiology department efficiency by streamlining processes for scheduling and conducting EKGs.
- Supported physicians in making accurate diagnoses by providing detailed reports on patients'' cardiovascular health.
- Contributed to a positive work environment by collaborating effectively with fellow technicians, nurses, and physicians.
- Ensured high-quality patient care by maintaining equipment and promptly addressing any malfunctions or issues.
- Facilitated timely diagnosis of cardiovascular conditions by efficiently processing test results and communicating findings to medical staff.
- Increased patient satisfaction by consistently providing compassionate care throughout all interactions.
- Provided thorough patient education on cardiac diagnostic procedures, reducing anxiety levels and increasing understanding of their condition.
- Demonstrated adaptability by assisting with various clinical duties as needed, including patient intake, vital signs measurement, and room preparation.
Certified Medical Assistant
Village Health Partners
05.2023 - 10.2023
- Manage patient rooming to efficiently meet daily appointment schedules
- Review presenting issue, visit history, orders, and updates EMR appropriately
- Assist AP with exams
- Fluent in medical terminology & medication refill protocols
- Manage incoming and outgoing phone calls
- Data entry for vaccination records
- Medical coding and billing for visits, including Medicare specific coding
- Obtain vital signs and present patient for provider
- Perform EKGs, Spirometry, ear lavages, and administer injections/vaccinations
- Schedules appointments and querey clinical information from the EMR (e-Clinical Works)
Medical Assistant, Chiropractic Assistant
DALLAS WELLNESS CARE
09.2020 - 10.2023
- Responsible for the paper charting chiropractic and applied kinesiology exams done by doctor
- Input billing and medical diagnosis codes into EHR
- Perform additional therapies on patients as needed
- (Ultrasound, E-stim, decompression, various muscle stretches)
- Collect blood samples for evaluation of pathogens and bacterias
- Schedule patients and return phone calls regarding treatments
Medical Assistant, Phlebotomist I, & Trainer
GRIFOLS/ BIOMAT USA
10.2018 - 10.2020
- Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures
- Train new employees in the process of venipuncture and plasma collection and evaluate employee’s performance for company specified certifications
- Evaluate vein performance of the donor to identify possible problems
- Collect blood samples / whole arm samples from donors using vacutainers for laboratory testing
- Use paper charts to record incidents machine alerts and alarms, volume variances and donor adverse events during pheresis process
- Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available as needed
- Follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
EIT Helpdesk
T-Mobile
04.2016 - 10.2018
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Walked individuals through basic troubleshooting tasks.
- Documented support interactions for future reference.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Provided basic end-user troubleshooting and desktop support.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Machinery Repairman / OPSEC Coordinator
UNITED STATES NAVY
04.2012 - 04.2016
- Inspect components of industrial equipment for accurate assembly and installation or for defects, such as loose connections or frayed wires
- Perform scheduled preventive maintenance tasks, such as checking, cleaning, or repairing equipment, to detect and prevent problems.
Education
Bachelor of Science - Bachelors of Science in Nursing
West Coast University
Richardson08.2027
Medical Assistant Diploma - undefined
CONCORDE CAREER COLLEGE
Dallas, TX02.2020
High School Diploma -
North Garland High School
Garland06.2009
Skills
- Patient Admission
- Patient Health Information Access
- Pulmonary Function Measurement
- Coordinating Drug Refills
- Administering Immunizations
- Patient Data Management Systems and Medical Records Management
- Nursing Assistance
- Specimen Collection
- Medical Billing and Coding
- Pharmacy Relations
- Data Entry
- Customer Service
Certification
National Association of Healthcare Professionals (NAHP)
Nationally Registered Certified Medical Assistant (NRCMA), Active
American Heart Association (AHA)
CPR/BLS Certified, Active
Timeline
Certified Medical Assistant
North Texas Heart Center
10.2023 - Current
Certified Medical Assistant
Village Health Partners
05.2023 - 10.2023
Medical Assistant, Chiropractic Assistant
DALLAS WELLNESS CARE
09.2020 - 10.2023
Medical Assistant, Phlebotomist I, & Trainer
GRIFOLS/ BIOMAT USA
10.2018 - 10.2020
EIT Helpdesk
T-Mobile
04.2016 - 10.2018
Machinery Repairman / OPSEC Coordinator
UNITED STATES NAVY
04.2012 - 04.2016
Bachelor of Science - Bachelors of Science in Nursing
West Coast University
Medical Assistant Diploma - undefined
CONCORDE CAREER COLLEGE
High School Diploma -
North Garland High School
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