Tandy Harris
Summary
Customer-focused, analytical account management professional with experience driving client success. Proven ability to onboard clients, build trusted relationships, translate performance data into strategic guidance, and drive retention and growth. Strong communicator who coordinates cross-functional teams to resolve issues, optimize programs, and deliver measurable business outcomes.
Overview
6
6
years of professional experience
Work History
Marketing Strategist
Socius Marketing
Pinellas Park, Florida
06.2022 - Current
- Serve as the primary point of contact for a portfolio of clients, building strong relationships through consistent communication, strategic guidance, and proactive support aligned with client business goals.
- Manage client onboarding and account transitions, coordinating with internal teams, gathering business insights, and ensuring smooth setup and execution across marketing platforms and services.
- Lead recurring performance reviews and strategy discussions. Translating campaign data into actionable recommendations that drive client satisfaction, retention, and long term growth.
- Collaborate cross-functionally with paid search, SEO, web development, analytics, and operations teams to resolve issues, improve campaign performance, and support overall account success.
- Identify opportunities for account growth through upsells, expanded services and strategic recommendations.
Digital Marketing Specialist
EVO Payments Inc
Tampa, FL
01.2021 - 06.2022
- Managed client-facing campaign performance across search and display, presenting monthly performance insights and strategic next steps to stakeholders.
- Developed and maintained high-conversion landing pages and SEO initiatives to support client objectives and increase qualified leads.
- Collaborated with internal teams to prioritize project needs.
Digital Marketing Specialist
Traffic Advertising
Palm Harbor, FL
01.2020 - 01.2021
- Owned monthly campaign performance for accounts with budgets of $30K–$50K, providing regular updates and recommendations to clients.
- Participated in client meetings to present results, propose optimizations, and build long-term strategic plans.
Education
Bachelor of Science - Business Marketing
University of South Florida
Tampa, FL01-2020
Skills
- Client relationship management / stakeholder communication
- Onboarding and implementation
- Account strategy and retention planning
- Performance reporting
- Cross-functional collaboration
- Strategic planning and upsell identification
- Microsoft Office
Accompolishments
- Generated consistent 5-start client reviews through proactive communication, campaign performance improvements, and strong relationship management.
- Contributed to client success stories and case studies highlighting ROI growth, lead generation increases, and long term account retention. Example: Creative Cabinets & Fine Finishes - https://www.sociusmarketing.com/our-work/creative-cabinets-and-fine-finishes/
- Maintained high client satisfaction scores while managing a portfolio of 50 accounts across multiple industries.
Timeline
Marketing Strategist
Socius Marketing
06.2022 - Current
Digital Marketing Specialist
EVO Payments Inc
01.2021 - 06.2022
Digital Marketing Specialist
Traffic Advertising
01.2020 - 01.2021
Bachelor of Science - Business Marketing
University of South Florida