Tanea Ammons
Fallon,NV
Summary
Experienced customer support specialist with a solid track record in cash handling. Known for delivering exceptional service in dynamic settings, consistently achieving high levels of client satisfaction. Detail-oriented and adaptable, capable of managing multiple tasks efficiently.
Overview
16
16
years of professional experience
Work History
In-Home Caretaker
Krisinda's Caretaker
Fallon, Nevada
06.2018 - Current
- Provided daily assistance with personal care and hygiene needs for multiple clients.
- Managed medication schedules, ensuring timely administration and adherence.
- Maintained a clean and safe living environment to promote client well-being.
- Monitored health conditions and reported changes to healthcare providers promptly.
- Assisted clients with mobility, including transportation to appointments and social activities.
- Accompanied clients on errands or outings for shopping and leisure purposes.
- Supported physically disabled clients by providing mobility assistance as needed.
- Performed light housekeeping tasks, including laundry, vacuuming, dusting, and meal preparation.
VIP Bottle Server
Mascara Gentlemen's Club
Jacksonville, Florida
09.2017 - 06.2018
- Delivered exceptional service to VIP guests in high-pressure environments.
- Managed beverage orders, ensuring timely and accurate deliveries.
- Maintained cleanliness and organization of service areas throughout shifts.
- Greeted guests in a friendly and professional manner.
- Processed orders quickly and efficiently while ensuring accuracy in order fulfillment.
- Demonstrated knowledge of beer, wine, spirits, cocktails, non-alcoholic beverages, and food items on the menu.
- Assisted with opening champagne bottles for guests.
- Checked identification cards of customers when necessary according to company policies.
- Performed cashier duties such as taking orders, processing payments, and making change accurately.
- Assessed patrons' needs to always provide proactive service.
Guest Service Team Member
Wag Hotels
San Fernando, California
10.2014 - 01.2015
- Prepared and distributed meals to ensure timely service.
- Administered medications according to prescribed schedules.
- Managed dog play groups, fostering safe and engaging environments.
- Refreshed guest rooms to maintain cleanliness and comfort.
Retail Sales Associate
JCPenney
Reno, Nevada
05.2013 - 08.2013
- Assisted customers with product selection and inquiries.
- Maintained merchandise displays and ensured store organization.
- Processed transactions using point-of-sale system efficiently.
- Handled inventory management and restocked shelves regularly.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Organized displays to attract customers and promote sales.
- Created price tags and merchandise signs for new items.
Office Assistant
A Rooter Man Plumbing
Reno, Nevada
06.2010 - 04.2012
- Streamlined filing systems to enhance document retrieval efficiency.
- Delivered administrative support including copying, scanning, and filing paperwork.
- Executed accurate data entry tasks across multiple computer systems.
- Ensured cleanliness of office and restroom facilities for a productive work environment.
Education
GED
Skills
- Customer service and support
- Cash handling and data entry
- Attention to detail
- Problem solving
- Multitasking
- Conflict resolution
- Adaptability
- Reliability
- Communication skills
Timeline
In-Home Caretaker
Krisinda's Caretaker
06.2018 - Current
VIP Bottle Server
Mascara Gentlemen's Club
09.2017 - 06.2018
Guest Service Team Member
Wag Hotels
10.2014 - 01.2015
Retail Sales Associate
JCPenney
05.2013 - 08.2013
Office Assistant
A Rooter Man Plumbing
06.2010 - 04.2012
GED