Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taneecia Blount

Mobile,United States

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Hardworking employee enthusiastic about learning about the business field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Service Advisor

Meineke Auto Care Center
10.2023 - Current
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.

Teacher

Love Of God Christian Learning Center
06.2022 - 10.2023
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.

Secretary's Assistant

Bishop State Community, Mobile
01.2015 - 06.2016
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.

Education

B.S.B - Business

Faulkner University
Montgomery, AL
12.2024

Skills

  • Technical Support
  • Data Entry
  • Vehicle assessment
  • Computer Skills
  • Price Quoting
  • Customer Service
  • Clerical Support

Timeline

Service Advisor

Meineke Auto Care Center
10.2023 - Current

Teacher

Love Of God Christian Learning Center
06.2022 - 10.2023

Secretary's Assistant

Bishop State Community, Mobile
01.2015 - 06.2016

B.S.B - Business

Faulkner University
Taneecia Blount