A decade as a highly experienced educational leader with a wealth of experience both in and outside of the classroom. Served in a multitude of roles and on several committees. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dynamic problem-solving colleague with experience in course and curricula design, large-scale project management, virtual learning development, business and community partnerships, and adult training and education. Hard-working, dedicated, collaborative, communicative, and creative individual who appreciates working alone or with a team to achieve the best results.
Hi, I’m
TANEESHA HERNDON
Denton,TX
Summary
Overview
12
years of professional experience
5
years of post-secondary education
Work History
Bank of AmericaFt.Worth, Texas
Client Quality Relationship Manager
06.2011 - 08.2013
Job overview
- Engage in ongoing professional development activities, including attending relevant workshops, conferences, or training courses to enhance teaching skills, industry knowledge, and instructional techniques
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
- Worked in a professional, fast-paced environment that required accuracy, multi-tasking and effectively communicating resolutions in an efficient manner
- Created and maintained high stake portfolios for over 200 customers
- Calling clients in moments that matter to fully understand their needs and fully resolve their situation first time around.
- Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life
- Navigating multiple computer applications while interacting with the client listening to, understanding and providing solutions for our client's needs.
LEWISVILLE ISDLewisville, Texas
Instructor/Team Lead
05.2014 - Current
Job overview
- Created and distributed reports outlining test data and student growth metrics.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Taught more than 100 students each quarter.
- Trained over 50 middle school instructors in diverse techniques.
- Developed and implemented training materials for different classes.
- Maintained current knowledge of all team position requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Liaised with other departments to coordinate training activities and resolve any issues or concerns.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Education
Texas A&M UniversityCommerce, TX
Masters from Educational Adminstration, Commerce
06.2015 - 12.2016
University Overview
- Dean's List -All years
- Honor Roll -All years
- 4.0 GPA
- Ranked in Top 3% of class
University of TexasArlington, TX
Bachelor of Science from Interdiscplinary Studies
08.2010 - 05.2014
University Overview
- Extracurricular Activities: Media and Publication Group, Habitat for Humanity, and Multicultural Student Union
Skills
Canvas LMS
undefinedTimeline
Texas A&M University
Masters from Educational Adminstration, Commerce
06.2015 - 12.2016
Instructor/Team Lead
LEWISVILLE ISD
05.2014 - Current
Client Quality Relationship Manager
Bank of America
06.2011 - 08.2013
University of Texas
Bachelor of Science from Interdiscplinary Studies
08.2010 - 05.2014
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