To use strong interpersonal communication skills, detailed problem solving, and expectational organization skills to provide excellent customer service at all times.
Overview
6
6
years of professional experience
Work History
Janitorial Lead
Sciotis Cleaning Company
Cincinnati, OH
09.2025 - Current
Oversaw daily cleaning tasks to maintain cleanliness and sanitation standards.
Assisted in training new team members on safety protocols and best practices.
Supported workflow development to improve team productivity.
Performed quality checks to align with company policies and client expectations.
Assistant Janitor
Mercy Health Hospital
Cincinnati, OH
01.2023 - 08.2025
Maintained hygiene and sanitation protocols across hospital facilities.
Assisted in waste management and recycling initiatives to enhance environmental responsibility.
Operated cleaning machinery such as floor scrubbers and vacuums with care and efficiency.
Collaborated with nursing personnel to facilitate prompt cleaning of patient areas following discharge.
Housekeeper
Drury Inn & Suites
Sharonville, OH
05.2020 - 12.2022
Maintained cleanliness and organization of guest rooms to ensure high satisfaction levels.
Performed thorough cleaning using industry-standard tools and environmentally friendly products.
Collaborated with team members to efficiently manage daily housekeeping operations.
Conducted inspections of rooms to verify adherence to hotel standards and guest expectations.
Education
Medical Assistant -
Christ School of Nursing And Science
Cincinnati, OH
06-2026
High School Diploma -
Princeton High School
Sharonville, OH
06-2008
Skills
Achieved high first-call resolution rates to support customer satisfaction
Helped maintain a calm environment while resolving issues, improving client experiences
Provided detailed service through attentive listening, enhancing service quality
Affiliations
International Association of Administrative Professionals