Taneika Parker
New Albany,MS
Summary
Dedicated Team Leader experienced in quality assurance initiatives and issue resolution. Maximized team productivity through effective project management and personnel training, while ensuring employee safety and adherence to production schedules. Fostered a culture of strong work ethic and punctuality, contributing to overall operational excellence.
Overview
1
1
Certification
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Team Leader
Cracker Barrell Old Country Store
New Albany, Ms
08.2025 - Current
- Led front-of-house teams across restaurant and Old Country Store operations.
- Supervised restaurant and Country Store teams during busy Cracker Barrel shifts.
- Supervised shift coverage, task flow, and daily opening and closing duties.
- Trained servers and hosts on guest service and Cracker Barrel standards.
- Coordinated food service, ticket timing, and dining room communication.
- Managed cash handling, POS transactions, and guest checkout support.
Medical Assistant
North Mississippi Medical Center
Tupelo, Mississippi
03.2023 - 06.2025
- Assisted North Mississippi Medical Center providers with patient intake and exam preparation.
- Documented vital signs and medical histories in electronic health records.
- Collected specimens and prepared lab samples for clinical testing.
Insurance Agent
Aflacgroupinsurance
Tupelo, Ms
06.2022 - 03.2024
- Reviewed coverage needs and recommended suitable insurance solutions.
- Advised clients on Aflac supplemental insurance and voluntary benefits options.
- Presented policy details and coverage choices during client consultations.
- Explained claims steps and supported members with service questions.
- Processed applications and maintained accurate policy records.
- Built referral pipelines through networking and relationship development.
Education
Medical Assistant - Medical Assistant
North East Community College
New Albany, Ms 08.2016 - 05.2017
New Albany High School
New Albany, MsSkills
- Patient intake
- Vital signs
- Specimen collection
- EHR charting
- Medical terminology
- Patient scheduling
- Insurance verification
- Cash management
- POS transactions
- Team leadership
- Shift scheduling
- Opening procedures
- Attention to detail
- Problem solving
- Clear communication
- Time management
- Front desk support
- Patient-focused care
- Patient-handling equipment
- Insurance claims processing
- Client consultation
- Licensed insurance agent
- Insurance policy quoting
- Insurance coverage analysis
- Benefits administration
- Sales prospecting
- Client relationship management
- New client acquisition
- Effective listening
- Oral care assistance
- Appointment reminders
- Medical records
Certification
- Medical Assistant
- PCA Assistant
- Insurance Agent
Affiliations
- Teamwork
- Patient
- Observing
- Multi tasking
- Outgoing
Timeline
Team Leader
Cracker Barrell Old Country Store
08.2025 - Current
Medical Assistant
North Mississippi Medical Center
03.2023 - 06.2025
Insurance Agent
Aflacgroupinsurance
06.2022 - 03.2024
Medical Assistant - Medical Assistant
North East Community College
08.2016 - 05.2017
New Albany High School