Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Work History
Certified Medical Assistant
2 Years 4 Months
Accordia Health | 04.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Spark Delivery Driver
5 Years 10 Months
Walmart | 10.2020 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Certified Clinical Medical Assistant
1 Year
American Family Care | 04.2025 - 04.2026
Assisted providers during patient examinations and procedures, ensuring smooth workflow and patient comfort.
Administered vaccinations and medications under physician supervision, adhering to safety protocols.
Managed electronic health records, ensuring accuracy and compliance with regulations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Collected and documented patient medical information such as blood pressure and weight.
Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
Prepared and administered medications to alleviate patient symptoms.
Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
Obtained client medical history, medication information, symptoms, and allergies.
Prepared lab specimens for diagnostic evaluation.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Operated X-ray equipment to conduct diagnostic imaging for diverse patient populations.
Customer Service Representative (Remote)
5 Months
Scroll No More Inc | 02.2026 - 07.2026
Analyzed customer feedback to identify trends, contributing to product development discussions.
Led initiatives to enhance service delivery, achieving higher customer retention rates through proactive support.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Customized support strategies for high-priority clients to ensure their specific needs were met.
Improved resolution time with effective problem-solving for customer complaints.
Medical Assistant Intern
1 Month
American Medical Group | 01.2024 - 02.2024
Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.
Improved patient outcomes by accurately recording vital signs and communicating findings to medical team.
Contributed to well-organized clinical environment through effective inventory management and equipment sterilization.
Facilitated smooth communication between patients and healthcare providers by serving as compassionate intermediary during consultations.
Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.