Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taneka Hardy

Antioch,USA

Summary

21+ Years extensive background in Medical Billing/ Claims Processing, Analyst and Collections working in many different healthcare environments. Successful background in business oriented activities and billing. Areas of knowledge and attributes include: Medical Billing and Collections Multi-Specialty, Professional Fee billing for private practitioners, hospital-based physicians and hospital business office. Variance Analysis. Knowledge of Facility/Hospital DME RADIOLOGY MENTAL HEALTH reimbursement methods. Familiar with HCPCS, CPT-4 and ICD-10 Coding. Claims processing for primary, secondary and tertiary carriers, including intensive follow-up on accounts receivables and the timely working of insurance denials/appeals. Proficiency in using CMS/HCFA-1500 and UB-04 forms. Insurance Eligibility Verification. Strong Analytical and Interpretive skills. Patient Collections. Eligibility. Authorization. Appeals. Knowledge on reimbursement for Government / Non Government Insurance, Worker’s Compensation, Personal Injury Insurance/ Auto. Medicare/ Medi-Cal. County Health Plans. Payment Posting. Balance Adjustments. Medical Terminology. ICD-10 / CPT Coding. Provider Relations. Customer Service. EOB Processing. Claims Auditor. Excellent written and verbal skills. Understanding of hospital policies and procedures. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Insurance Follow-Up Representative 1

Bay Imaging Consultants
Walnut Creek, CA
12.2017 - Current
  • Validate patients' debts and disputes
  • Update and bill appropriate carriers
  • Handle Customer Service Inquiries
  • Verify patient insurance eligibility via web portals or phone
  • Provide payment and/or denial explanation of benefits for processing
  • Review and process refund and adjustments to patient's accounts
  • Obtain patient consent forms to resolve disputes
  • Upload Workers compensation claim request in Waystar
  • Check claim status on collection hold
  • Process third party deceased patient task reports
  • Address clearing house errors and resubmit claims for reimbursement.
  • Generate insurance claims for information recevied after dates of service

Accounts Receivable

Bio-Rad Laboratories
Pinole, CA
08.2015 - 12.2017
  • Extracted credit card payment remittances from Accounts Receivable general mailbox.
  • Processed all credit card payments promptly within the 48-hour timeframe.
  • Manage refund and credit transactions efficiently.
  • Communicated with customers to address processing issues and resolve disputes.
  • Managed processes for tax adjustments and write offs.
  • Allocated ACH payments and direct deposits to appropriate accounts.

Billing Analyst

Easter Seals Bay Area
Pleasant Hill, CA
06.2013 - 08.2015
  • Resubmitted rejected claims via Zirmed clearinghouse.
  • Ensured timely submission and follow-up of provider claims.
  • Reviewed and reconciled invoices.
  • Transferred information from billing logs to the database.
  • Resolved claims promptly and sent appeals to Kaiser.
  • Managed collection of payments from patients and insurance companies.
  • Compile monthly data for aging report.
  • Collaborated with subcontractors to verify claim accuracy.
  • Managed collection of patient cost shares efficiently.
  • Performed audits identifying cost share discrepancies.
  • Verified patient eligibility and benefits.
  • Oversaw smooth intake and registration.

Medical Biller/ Claims Follow Up Rep

Nelson & Associates/ Doctors Medical Center
San Pablo, CA
06.2011 - 05.2013
  • Managed medical billing and collections processes for facility charges.
  • Conducted monthly billing to ensure payment from patients.
  • Researched and followed up with insurance companies on any delinquent claim payments, and initiated appeals for contract discrepancies and underpayments
  • Ensured all necessary information was obtained before billing cycle.
  • Performed research to locate discrepancies in accounts.
  • Managed filing and maintenance of reports and patient charts until accounts closure.

Account Manager

Nurse finders/ John Muir Physicians Network
Walnut Creek, CA
10.2010 - 02.2011
  • Responsible for billing insurance companies, third party administrators and patient’s for reimbursement of primary care physician claims
  • Conduct research and respond by following up via telephone and in writing to commercial and workers compensation insurance carriers regarding outstanding A/R and billing issues/problems
  • Monitor unpaid claims, initiate tracers and resubmit paper or electronic claims to various clearinghouse vendors as necessary
  • Process insurance EOB reimbursements, review paid amounts for capitated insurance contracts, deductibles, U&C adjustments and reconcile payments to patient account ledgers

Education

Associate of Science Degree - Medical Billing

Western Career College
Pleasant Hill, CA
01.2005

Skills

  • Medical terminology
  • Policy interpretation
  • Problem resolution
  • HIPAA compliance
  • Attention to detail
  • Organization and recordkeeping
  • Interpersonal skills
  • Microsoft Word
  • Outlook
  • Excel
  • EPIC
  • MS Windows
  • Medical Manager
  • ZIRMED
  • 10-Key
  • Multi-line Communication Systems
  • Multitasking Capability

Timeline

Insurance Follow-Up Representative 1

Bay Imaging Consultants
12.2017 - Current

Accounts Receivable

Bio-Rad Laboratories
08.2015 - 12.2017

Billing Analyst

Easter Seals Bay Area
06.2013 - 08.2015

Medical Biller/ Claims Follow Up Rep

Nelson & Associates/ Doctors Medical Center
06.2011 - 05.2013

Account Manager

Nurse finders/ John Muir Physicians Network
10.2010 - 02.2011

Associate of Science Degree - Medical Billing

Western Career College
Taneka Hardy