Taneka Potts
Gwynn Oak,MD
Summary
Proficient transit professional with a strong background in safety protocols and passenger assistance. Recognized for adaptability and collaboration in high-pressure environments, ready to leverage expertise for improved transit operations.
Overview
18
18
years of professional experience
Work History
Light rail traffic controller
Maryland Transit Administration
Baltimore , MD
04.2026 - Current
- Coordinated train movements to ensure safe and timely operations.
- Monitored rail traffic using advanced signaling systems and technology.
- Coordinated with train crews on schedules and operational changes to ensure seamless operations.
- Implemented safety protocols to minimize risks during rail operations.
- Collaborated with maintenance teams to promptly report and address track issues, enhancing safety and reliability.
- Maintained precise records of train movements, tracking arrival and departure times as well as delays to identify patterns and improve scheduling.
- Responded promptly to emergency situations such as derailments or equipment failures on the tracks.
- Monitored and coordinated rail traffic to ensure safe operation of trains.
- Attended training sessions related to new procedures for controlling railway traffic safely.
Light Rail Operator
Maryland Transit Administration
Baltimore, Maryland
10.2023 - Current
- Operated light rail vehicles along designated routes for passenger transport.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Monitored train signals and responded to operational changes promptly.
- Assisted passengers with boarding and exiting, ensuring smooth transitions and accessibility.
- Communicated with dispatchers during service disruptions to coordinate timely responses and minimize delays.
- Followed safety protocols to prevent accidents and ensure passenger security.
- Participated in training sessions to enhance operational skills and knowledge.
- Assisted disabled passengers with boarding and exiting the light rail vehicle.
- Observed traffic laws and operated in accordance with local ordinances.
- Reported defects or issues related to light rail vehicle's performance or equipment, contributing to prompt repairs and maintenance.
- Operated light rail vehicle in a safe and efficient manner, adhering to all rules and regulations.
Bus Operator
Maryland Transit Administration
Baltimore, Maryland
10.2015 - Current
- Operated buses safely on designated routes in compliance with regulations.
- Assisted passengers with boarding and alighting to ensure smooth and timely departures.
- Monitored road conditions, relaying critical updates to dispatch to maintain service reliability.
- Conducted pre-trip inspections to ensure vehicle safety and readiness.
- Managed fare collection and provided accurate change, enhancing passenger satisfaction and operational efficiency.
- Responded to passenger inquiries and provided route information promptly.
- Provided safe and reliable transportation for passengers to their destinations.
- Adhered to set schedules while operating buses safely along assigned routes.
Bus Operator
Town of Ocean City
Ocean City, Maryland
08.2008 - 09.2015
- Operated buses safely on designated routes in compliance with regulations.
- Conducted pre-trip inspections to ensure vehicle safety and readiness.
- Monitored road conditions, relayed critical updates to dispatch to ensure safety and timely operations.
- Adhered to set schedules while operating buses safely along assigned routes.
- Provided safe and reliable transportation for passengers to their destinations.
- Stopped buses at designated locations according to schedule and allowed sufficient time for loading and unloading passengers.
- Managed fare collection, ensuring accurate transactions and providing change to enhance passenger experience.
- Assisted passengers with boarding and alighting as needed.
- Assisted disabled passengers with boarding and exiting the bus at designated stops.
- Responded to passenger inquiries, delivering route information promptly to facilitate smooth travel.
- Answered customer inquiries regarding transit services, schedules, directions, and transfers.
- Announced stops clearly to help passengers disembark at correct locations.
Education
High School Diploma -
Milford Senior High School
Milford, DE06-1993
Skills
- Vehicle operation
- Signal monitoring
- Safety compliance
- Pre-trip inspections
- Traffic coordination
- Customer service
Timeline
Light rail traffic controller
Maryland Transit Administration
04.2026 - Current
Light Rail Operator
Maryland Transit Administration
10.2023 - Current
Bus Operator
Maryland Transit Administration
10.2015 - Current
Bus Operator
Town of Ocean City
08.2008 - 09.2015
High School Diploma -
Milford Senior High School