Taneka Scott
Columbia,SC
Summary
Dynamic administrative professional with extensive experience at Conway Medical Center, excelling in patient registration and insurance verification. Proven ability to enhance patient satisfaction and streamline operations while adhering to HIPAA regulations. Strong organizational skills and a commitment to confidentiality drive successful outcomes in fast-paced environments.
Experienced with managing patient admissions and registration processes. Utilizes effective communication and organizational skills to ensure seamless operations. Knowledge of healthcare regulations and best practices, ensuring compliance and accuracy.
Overview
14
14
years of professional experience
Work History
Administrative Supervisor
Department of Public Health
10.2024 - Current
- Trained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Enhanced employee morale through recognition programs, fostering a positive work environment that encouraged collaboration and teamwork.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Maintained a clean, organized workspace to promote a professional environment conducive to productivity.
- Facilitated weekly staff meetings to discuss ongoing projects, address concerns, and share updates from various departments within the organization.
- Implemented a comprehensive records management system, maintaining accurate documentation while ensuring compliance with regulatory requirements.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Patient Access Registrar
Conway Medical Center
10.2023 - Current
- Optimized appointment scheduling by accurately recording patient preferences and availability while balancing provider schedules.
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Administrative Specialist
Department of Health and Environmental Control
08.2011 - 10.2024
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
Education
Associate of Science - Human Services
University Of Phoenix
Phoenix, AZ05-2016
No Degree - Medical Office Assistant
Miller Motte Technical College
Conway07-2015
No Degree - Medical Billing And Coding
Miller Motte Technical College
Conway, SC08-2013
Skills
- HIPAA regulations adherence
- Strong organization
- Patient registration
- Insurance verification
Accomplishments
- Supervised team of 9 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementPaid time off4-day work weekPaid sick leaveFlexible work hoursWork from home optionLanguages
English
Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Administrative Supervisor
Department of Public Health
10.2024 - Current
Patient Access Registrar
Conway Medical Center
10.2023 - Current
Administrative Specialist
Department of Health and Environmental Control
08.2011 - 10.2024
Associate of Science - Human Services
University Of Phoenix
No Degree - Medical Office Assistant
Miller Motte Technical College
No Degree - Medical Billing And Coding
Miller Motte Technical College
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