Seeking a position in an office environment where I'm able to utilize my varied administrative skills including but not limited to; customer service, multi-tasking, organizing and computer knowledge.
Overview
10
10
years of professional experience
Work History
Store Manager
Dennis Uniform
Farmers Branch, TX
02.2024 - 10.2024
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Completed point of sale opening and closing procedures.
Assistant Manager
Cava Grill
Dallas, TX
03.2023 - 12.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Photo Finisher
Mimeo Printing Company
Memphis, TX
09.2018 - 03.2023
Assisted in training new finishers, ensuring proper understanding of job responsibilities and techniques for optimal performance.
Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
Collaborated with team members to meet quotas and maintain consistent productivity levels.
CUSTOMER SERVICE REPRESENTATIVE
sam's club
Southaven, Mississippi
03.2015 - 08.2018
Run register; handle cash, debit and credit card transactions
Take and input order
Quality assurance: Maintain a clean and healthy work environment
Functional Tester
Jabil
Memphis, Tennessee
05.2015 - 06.2017
Test and measure functional movement patterns
Evaluate risk for injury with our functional testing equipment