Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Tanesha Aikens

Bronx,NY

Summary

Dynamic and adaptable professional with a proven track record at Uber Eats, excelling in customer service and time management. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Committed to teamwork and maintaining a positive attitude while achieving timely deliveries and fostering strong client relationships.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Door dash

Self-employeed
The Bronx, NY
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Driver

Uber Eats
The Bronx, NY
06.2023 - 06.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Reduced delivery times with careful planning and route optimization.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Uber Partner

The Bronx, NY
02.2024 - 01.2025
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
  • Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
  • Built rapport with passengers through friendly conversation and attentive listening.
  • Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Increased efficiency with effective route planning and GPS navigation usage.
  • Updated knowledge of local landmarks and destinations to provide accurate directions to passengers when needed.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Accepted and processed fares.
  • Displayed adaptability in navigating various driving conditions and environments, ensuring passenger safety at all times.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Adhered to all safety regulations and traffic laws while driving.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Processed payments for rides and provided accurate change when necessary.
  • Remained calm and poised in emergent situations.
  • Delivered passengers to destinations safely and on time.
  • Followed designated routes and schedules while operating vehicles.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Communicated with passengers regarding estimated time of arrival.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Developed deep knowledge of local routes and area destinations.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Responded with ease to sudden changes in routes and schedules.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Followed applicable traffic regulations and traffic laws.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Pointed out landmarks and other points of interest to passengers.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Drove VIPs to corporate events and meetings.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Observed passengers during the journey and reported any suspicious behavior.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
  • Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
  • Picked up riders at designated locations and greeted upon vehicle entry.

Zoo Crew Member

602 Surf Ave
06.2023 - 09.2023
  • Assisted in fundraising initiatives for conservation projects both locally and internationally through active engagement and outreach strategies.
  • Aided in the successful breeding of endangered species through careful monitoring and reporting on animal behavior.
  • Actively participated in enrichment activities designed specifically for individual animals'' physical and mental stimulation needs.
  • Maintained clean and safe habitats for zoo animals, ensuring their well-being and comfort.
  • Collaborated with fellow Zoo Crew members to organize special events and educational programs for guests.
  • Managed emergency situations calmly, coordinating with first responders if necessary for guest or animal welfare concerns.
  • Fostered positive relationships with volunteers and interns, providing guidance and support to ensure a valuable learning experience.
  • Facilitated memorable guest experiences by conducting guided tours of the zoo''s exhibits and facilities.
  • Developed strong relationships with repeat visitors, creating a welcoming atmosphere that encouraged return visits to the facility.
  • Assisted in the care of various species by preparing specialized diets and administering medication as needed.
  • Enhanced visitor experience by providing informative and engaging animal presentations.
  • Streamlined communication between departments by attending regular meetings discussing interdepartmental updates and sharing relevant information.
  • Ensured guest safety by monitoring visitor interactions with animals and enforcing zoo rules and regulations.
  • Improved efficiency in daily operations by regularly updating records pertaining to animal feeding schedules, enclosures maintenance, or exhibit changes.
  • Upheld the zoo''s commitment to conservation by implementing sustainable practices in daily operations and educational programs for guests.
  • Supported veterinary staff during routine medical procedures, contributing to the overall health of the zoo''s animal population.
  • Participated in ongoing training sessions to stay current on industry best practices for animal care and conservation efforts.
  • Contributed to increased ticket sales by promoting seasonal attractions and special events at the zoo entrance.
  • Educated guests on responsible wildlife stewardship through interactive displays and hands-on activities within designated areas of the park.
  • Provided excellent customer service to zoo visitors, addressing questions and concerns in a professional manner.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for behavioral problems and signs of health issues.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Educated visitors and staff on proper animal care and handling.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Assisted with development of animal behavior modification plans.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Documented animals' weight, size and condition in computer system for review by senior staff.

Medical Receptionist

Doctors Hospital
The Bronx, NY
09.2020 - 08.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Supported office staff and operational requirements with administrative tasks.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
  • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
  • Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
  • Increased patient satisfaction by answering inquiries with empathy and professionalism.
  • Improved accuracy of patient data with meticulous record-keeping.
  • Enhanced team collaboration by organizing regular staff meetings to address office needs.
  • Enhanced office efficiency by implementing new filing system for patient records.
  • Supported patient care by scheduling appointments to accommodate urgent health needs.
  • Streamlined billing processes, ensuring accurate and timely invoicing.
  • Improved patient follow-up, reducing missed appointments through effective reminder calls.
  • Supported positive patient experience by offering assistance with filling out health forms.
  • Enhanced patient understanding by providing clear explanations of treatment procedures.
  • Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
  • Maintained strict confidentiality of patient records in compliance with HIPAA regulations.
  • Enhanced patient experience by maintaining clean, organized reception area.
  • Improved office ambiance, selecting music and reading materials for waiting area.
  • Facilitated patient education by distributing relevant health and wellness pamphlets.
  • Fostered welcoming environment, greeting patients warmly upon arrival.
  • Managed patient appointments efficiently, reducing wait times significantly.
  • Maintained confidentiality and privacy of patient information, adhering to HIPAA regulations.
  • Optimized appointment scheduling to maximize doctor availability.
  • Improved workflow efficiency, organizing back-office supplies and equipment.
  • Reduced administrative errors by consistently verifying insurance information.
  • Streamlined office communication by effectively coordinating between doctors and nurses.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Prepared and processed patient referrals and transfer requests.
  • Assisted with medical coding and billing tasks.
  • Processed medical insurance claims and payments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Received and routed laboratory results to correct clinical staff members.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

burger king

3310 21st ST, Astoria NY 11106
06.2017 - 05.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Circle Line Sightseeing

83 North River Pairs West 43rd Street
03.2014 - 01.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

central 21

61-35 Junction Blvd, Rego Park, NY 11374
07.2012 - 04.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Cashier

McDonald's
106-15 71st Ave
01.2009 - 01.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Increased sales of promotional items by informing customers about current offers.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Enhanced shopping experience, provided product information and location assistance.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Reduced processing errors by meticulously following transaction procedures.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

High School Diploma -

John Adams Hight School
101-01 Rockaway Blvd
06-2004

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Attention to detail
  • Time management
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Verbal communication

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].
  • Resolved product issue through consumer testing.

Certification

  • Licensed [Job Title] - [Timeframe]

Languages

English
Full Professional

Timeline

Uber Partner

02.2024 - 01.2025

Driver

Uber Eats
06.2023 - 06.2025

Zoo Crew Member

06.2023 - 09.2023

Medical Receptionist

Doctors Hospital
09.2020 - 08.2022

burger king

06.2017 - 05.2018

Circle Line Sightseeing

03.2014 - 01.2016

central 21

07.2012 - 04.2013

Cashier

McDonald's
01.2009 - 01.2011

Door dash

Self-employeed

High School Diploma -

John Adams Hight School

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