Tanesha Anderson
Menifee,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Jake Mitchell. Proven ability to enhance guest satisfaction through personalized service and effective communication. Experienced in cash handling and optimizing team performance during high-volume periods, ensuring seamless dining experiences and fostering repeat business.
Overview
7
7
years of professional experience
Work History
Server
Jake Mitchell
Odenton, MD
01.2023 - 11.2023
- Implemented suggestions for improving menu presentation, enhancing overall dining experience for guests.
- Oversaw daily operations during shifts, addressing challenges and optimizing team performance under pressure.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
Samantha Van Tholen
Annapolis, MD
05.2022 - 12.2022
- Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Managed multiple tables efficiently during peak hours, maintaining workflow and timely service.
- Trained new staff on menu offerings, operational procedures, and customer engagement techniques.
- Collaborated with kitchen staff to ensure accurate order delivery and address special requests promptly.
Damage Controlman
United States Navy, USN
Sasebo, Japan
09.2018 - 03.2022
- Conducted damage assessments to identify and mitigate safety hazards on board vessels.
- Implemented emergency response procedures to effectively control and contain hazardous incidents.
- Trained junior personnel in proper damage control techniques and equipment usage for enhanced team performance.
- Developed maintenance schedules for firefighting and flooding equipment, ensuring operational readiness at all times.
- Led drills and training simulations to prepare crew members for real-life emergency situations and improve response times.
- Contributed to overall mission success by maintaining optimal ship stability through expert ballast management.
Restaurant Hostess
Chris Paul
Fort Pierce, FL
07.2016 - 08.2018
- Greeted and seated guests promptly to enhance dining experience.
- Managed reservations and waitlists using reservation systems for optimal table turnover.
- Collaborated with servers and kitchen staff to ensure smooth service flow during peak hours.
- Addressed guest inquiries and feedback effectively to maintain high customer satisfaction levels.
Food Runner/Expo Runner
Chris Paul
Fort Pierce, FL
07.2016 - 08.2018
- Delivered food orders promptly to ensure guest satisfaction and optimal dining experience.
- Collaborated with kitchen staff to streamline order preparation and improve service efficiency.
- Assisted servers by providing timely support during peak hours, enhancing team productivity.
- Maintained cleanliness and organization of dining areas to promote a welcoming environment.
Education
No Degree - Nursing Science
Indian River State College
Ft. Pierce, FL08-2028
No Degree - Nursing Science
Mt. San Jacinto College
San Jacinto, CA08-2028
Skills
- Electrical safety
- Lockout and tagout procedures
- Personal protective equipment
- Confined space entry
- Emergency management
- Structural repair techniques
- Hazardous materials handling
- Damage assessment
- Water tight integrity
- Chemical, biological, radiological defense
Timeline
Server
Jake Mitchell
01.2023 - 11.2023
Server
Samantha Van Tholen
05.2022 - 12.2022
Damage Controlman
United States Navy, USN
09.2018 - 03.2022
Restaurant Hostess
Chris Paul
07.2016 - 08.2018
Food Runner/Expo Runner
Chris Paul
07.2016 - 08.2018
No Degree - Nursing Science
Indian River State College
No Degree - Nursing Science
Mt. San Jacinto College