Catrina Gonnella
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level traffic control aid/flagger position. Ready to help team achieve company goals I am Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goal.
Overview
7
7
years of professional experience
Work History
Server
McCormick & Schmick's Seafood & Steaks
2020.06 - 2023.07
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Pucci's Pizza
2016.01 - 2020.03
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Telemarketer
Landmark Merchant Solutions
2016.01 - 2017.04
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Completed daily and weekly sales reporting using assigned tools.
Education
Osha-10 Certification/ Flagger Training Course - Bridge To Contruction
Dawson Technical Institute
3901 S State St, Chicago, IL, 6061708.2024
High School Diploma -
George Washington High School
3535 E 114th, Chicago,IL,6061707.2015
Skills
- Strong Work Ethic
- Ability to work efficiently in a fast pace environment
- Traffic Control Expertise
- Construction Site Knowledge
- Work Zone Safety
- Signaling Techniques
- Quick Decision Making
- Roadway Regulations
- Health and Safety Training
- Hazard Identification
- Electrical Safety
- Fire safety management
- Lockout and tagout procedures
Timeline
Server
McCormick & Schmick's Seafood & Steaks
2020.06 - 2023.07
Cashier
Pucci's Pizza
2016.01 - 2020.03
Telemarketer
Landmark Merchant Solutions
2016.01 - 2017.04
Osha-10 Certification/ Flagger Training Course - Bridge To Contruction
Dawson Technical Institute
High School Diploma -
George Washington High School
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