Summary
Overview
Work History
Education
Skills
Timeline
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TANESHA COLLETTI

Astoria,NY

Summary

Dynamic Bartender with extensive experience at Central Park Boathouse, recognized for enhancing customer loyalty through attentive service and innovative mixology. Proven expertise in cash handling and staff training, fostering a collaborative team environment while consistently exceeding beverage sales targets. Committed to maintaining high standards of alcohol safety and customer satisfaction.

Hospitality professional with extensive experience in bar management and mixology. Known for elevating guest experiences and optimizing bar workflows. Reliable team player with focus on collaboration and adaptability, leveraging customer service skills and leadership qualities.

Overview

14
14
years of professional experience

Work History

Head Bartender

Central Park Boathouse
05.2021 - 10.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Prepared garnishes by evenly slicing and pitting fruits.

Bartender

NoMo SoHo
09.2020 - 05.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Completed requisitions to maintain required stock par levels.

Bartender

Crowne Plaza Hotel Time Square
03.2009 - 03.2020
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Assisted with inventorying beverage stock and bar supplies.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.

Education

Associate of Applied Science -

Queens College
Flushing, NY

High School Diploma -

William Cullen Bryant High School
Long Island City, NY
06-2000

Skills

  • Staff training and supervision
  • Attentive service
  • Cash handling expertise
  • Taking inventory
  • POS system proficiency
  • Strong communication skills
  • Customer service
  • Team leadership
  • Sharp memory
  • Safe food handling procedures
  • Alcohol safety
  • Mixology
  • Hospitality service expertise

Timeline

Head Bartender

Central Park Boathouse
05.2021 - 10.2022

Bartender

NoMo SoHo
09.2020 - 05.2021

Bartender

Crowne Plaza Hotel Time Square
03.2009 - 03.2020

Associate of Applied Science -

Queens College

High School Diploma -

William Cullen Bryant High School

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TANESHA COLLETTI