Tanesha Quenton
Roseville,CA
Summary
Operations Supervisor at AT&T with a proven track record in optimizing workflows and enhancing productivity. Skilled in performance monitoring and team training, I successfully implemented process improvements that elevated operational efficiency. Adept at fostering customer relations, I resolved inquiries swiftly, significantly boosting satisfaction levels.
Experienced with operational oversight, including process improvement and team leadership. Utilizes strategic planning to streamline operations and boost productivity. Track record of fostering team collaboration and maintaining high standards of performance.
I have a solid background in overseeing daily operations and ensuring process efficiency. Proven track record of optimizing workflows and enhancing team performance to achieve company objectives. Demonstrated leadership in managing cross-functional teams and implementing strategic improvements.
Overview
26
26
years of professional experience
Work History
Operations Supervisor
AT&T
05.1999 - Current
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Coordinated workforce scheduling, optimizing resource allocation for productivity.
- Trained and mentored team members on operational best practices and safety protocols.
- Implemented process improvements, enhancing workflow efficiency across departments.
- Monitored performance metrics, identifying areas for operational enhancements and adjustments.
- Addressed customer inquiries and resolved issues promptly, improving satisfaction levels.
- Developed training materials to support onboarding of new employees in operational roles.
- Collaborated with cross-functional teams to streamline communication and project execution.
Education
Associate of Science -
Fullerton College
Fullerton, CASkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Employee development
- Customer relations
- Production
- Workflow optimization
- Inventory coordination
- Customer relationship development
- Project planning
- Quality assurance
- Compliance management
- Customer relationship management
- Operational planning
- Incident reporting
- Data analysis
- Budget administration
Timeline
Operations Supervisor
AT&T
05.1999 - Current
Associate of Science -
Fullerton College
Similar Profiles
MARK A. JEFFORDSMARK A. JEFFORDS
Senior Network Project Manager at AT&TSenior Network Project Manager at AT&T
Sergio SaucedoSergio Saucedo
Cable Splicing Technician at AT&TCable Splicing Technician at AT&T
Eonna SmithEonna Smith
Telephone Sales Representative at AT&TTelephone Sales Representative at AT&T
AUSTIN SMITHAUSTIN SMITH
Sales Consultant at AT&TSales Consultant at AT&T
Bree RussellBree Russell
Server at Auburn Alehouse And RestaurantServer at Auburn Alehouse And Restaurant