Motivated professional offering proficiency in data entry combined with strong administrative and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Data Entry Specialist
Secretary Of State
03.2020 - 01.2024
Processed 20 + intake documents in eCORPS software for new and existing LLC/LLP/LP/GP business corporations.
Processed Business Formation, Annual Registration, Amended Annual Registration, Business Amendment, Conversion, Mergers, Reinstatement, Termination, Resignation of Agent, Name Reservation, Change of Address of Registered Agent, NAICS Code Update, Trademark or Service Mark Assignment, Service of Process, Primary Email Address Change and more.
Post all required fee payments, verify accuracy of end of day batches and balances.
Create, scan and mail deficiency letters as necessary for documents or payments not accepted with the Secretary of State office.
Provider Operation Coordinator (Temporary)
UCLA Health Professional Billing Office
02.2019 - 01.2020
Researched and resolved 30-50 incomplete or rejected claims on a daily basis.
Evaluating vendors, place of service and providers existing in Care Connect compared to incoming claims.
Accessing NPI and Provider inquiry sites to validate information i Care Connect.
Submit system maintenance migration requests to the appropriate IT department to ensure migration of updated provider information into the system production environment.
Medical Appointment Scheduler
Orange County Urology Associates
09.2016 - 11.2018
Scheduled 60+ patients per day for five medical offices, taking into consideration of patient's location, facility capabilities, and type of procedure.
Enhanced patient satisfaction by efficiency scheduling, rescheduling and cancellations.
Answered a high volume of phone calls, triage emergencies and directed call to the appropriate nurse of administrative staff.
Instructed patients regarding how to prepare for surgery procedures.
Monitored and updated all patients scheduling in coordination with physician.
Front Office Receptionist
Santa Monica Orthopaedic And Sports Medicine Group
08.2012 - 07.2016
Ensured a welcoming atmosphere for over 100+ guests with efficient check-in and check-out procedures.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scanned insurance cards, collected co-pay and updated patient demographics into Epic Health system.
Obtained Prior Authorizations for out of Network health insurance.
Carried out daily task by professionally communicating with physician assistant, nurse staff, and medical assistants.
Education
Vocational Certificate - Medical Office Management
Everest Career College
Gardena, CA
09.2002
High School Diploma -
Dominguez High School
Compton, CA
06.1997
Skills
Data Entry Specialist
MS Office (Word, Outlook, Teams)
eCORPS
Attention to Detail
Office Administration
Excellent Communication
Certification
Medical Office Management
Timeline
Data Entry Specialist
Secretary Of State
03.2020 - 01.2024
Provider Operation Coordinator (Temporary)
UCLA Health Professional Billing Office
02.2019 - 01.2020
Medical Appointment Scheduler
Orange County Urology Associates
09.2016 - 11.2018
Front Office Receptionist
Santa Monica Orthopaedic And Sports Medicine Group
08.2012 - 07.2016
Vocational Certificate - Medical Office Management