Summary
Overview
Work History
Education
Skills
Certification
LICENSE & CERTIFICATION
LICENSE & CERTIFICATION
Timeline
Hi, I’m

Tanetta Ellzey

Atlanta,GA
Tanetta Ellzey

Summary

With a strong background in management and customer service, this individual brings a wealth of experience to the table. Throughout their career, they have successfully held multiple contracts as a business owner, specializing in field inspection and government contracts. Additionally, they are a licensed Freight Broker, further expanding their skill set and expertise. Combining their management skills, customer service acumen, and entrepreneurial spirit, they are well-equipped to excel in any professional setting.

Overview

14
years of professional experience
1
Certification

Work History

Advanced Wellness

NON- EMERGENCY MEDICAL TRANSPORT
01.2023 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Freddie Mac/ Spectrum

Field Inspector/ Claims Adjuster
12.2021 - 12.2023

Job overview

  • Home inspection Walk through Commercial & entire Residential Apartments properties or homes
  • Take photos write down any issues with property
  • Interview on-site manager or send interview sheet , write a Detail report , inspect Vacant and occupied units
  • Examined relevant documents prior to inspections in order to become acquainted with property features.
  • Completed thorough written descriptions and took photographs to document conditions.
  • Drafted detailed reports on findings of inspections.
  • Continuously sought opportunities for professional development, staying up-to-date with industry advancements and enhancing personal skillset.
  • Facilitated timely resolution of identified problems by promptly communicating findings to appropriate parties for corrective action plans implementation.
  • Helped to develop and refine inspection checklists, resulting in improved coverage of all critical areas during assessments.
  • Used hand tools and gauges to take measurements.
  • Collaborated with cross-functional teams to address issues found during inspections, facilitating prompt resolutions.
  • Kept up-to-date on inspection regulations, codes, ordinances and techniques.
  • Reviewed drawings and assessed construction against plans.
  • Performed detailed analysis of property conditions using specialized equipment for accurate diagnostic results that informed decision-making processes for stakeholders involved.

New Direction Trucking

President & Freight Broker
12.2016 - 12.2021

Job overview

  • WORK EXPERIENCE
  • Transportation Manager/ Dispatch /Broker Agent
  • Maintain Company helping them stay in compliance Maintain Authority
  • USDOT Number – the U.S
  • Department of Transportation (DOT) is used to collect and monitor your company's safety information, inspections, crash investigations, etc
  • Handled other carriers Operating Authority Dot paperwork
  • Handled Towing
  • Handled International Fuel Tax Agreement (IFTA) – IFTA Carrier filed quarterly fuel tax
  • Handled BOC-3 Filing –
  • Establish contracts and Rate sheets
  • Maintained BOL for pick up and delivery of load ,Called Brokers and maintained working relationships to get freight , Pulled loads from load board for drivers , Handled Dispatch for all48 states Oversaw Day To day operations of Business, Handled Company New Entrant Audit , Oversaw growth of the company , Maintained DAT Fuel cards , and Fuel Advance , Handled all Bills with CJM Factoring Company , manage and own box trucks moving general freight and furniture set up White gloves experience
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
  • Contacted existing customers to update accounts and confirm deals.
  • Tracked shipments and trucks out on deliveries.
  • Maximized profitability by effectively balancing cargo capacity utilization among various modes of transport.
  • Increased client satisfaction by efficiently managing and resolving freight-related issues.
  • Negotiated competitive rates with carriers, resulting in cost savings for customers.
  • Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
  • Maintained compliance with federal regulations by closely monitoring carrier performance and maintaining accurate documentation.
  • Collaborated with team members to resolve challenges and improve productivity.

New Direction Behavioral Health

Director
02.2016 - 03.2018

Job overview

  • Behavioral Health
  • Manager/ Billing
  • Responsible for directing the day-to-day operations, managing and developing staff, assuring high quality care, sound fiscal operations, maintaining a strong referral base and compliance with Joint Commission and CMS regulations while continually monitoring the facility's services and delivery systems
  • Operational management of clinical and non-clinical departments including but not limited to: Nursing, Admissions, Business Development, Process Improvement, Finance, Clinical Services, Regulatory Affairs that effectively drive patient care outcomes
  • Ensure hospital quality metrics are achieved through sound clinical processes following accreditation and regulatory agency guidelines
  • Recruit physicians and staff in targeted specialty areas, coordinate medical staff
  • Develop positive relationships with local industry, local government, potential key health care
  • Day to day operations for company handles billing on payer path system, month and quarterly meeting with clinical supervisor handled all company audits by Medicaid, Handled all HR for15 employees, Made sure company was fully staffed with Case managers, PSR, BST workers QMHP and Psychiatric Doctor , made sure clients were getting Therapy PSR AND BST were assigned , made sure Parr’s were submitted , handled and audit all Clients files , handled intake and Asst with Assessments , Handled special transportation for clients appointments.Admin , Customer Service, Faxing Filing and Management

Mountain Gates/ Mountain Trail

Leasing Manager/ Agent/ Customer Service
03.2011 - 01.2016

Job overview

  • B G Staffing, Las Vegas, NV (May2011 Mountain Gate, Mountain Trails Apartments Fair Field Residential Leasing Consultant ( Agent)
  • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).Immediately record all telephone and in-person visits on appropriate reports
  • Files own guest cards and maintain according to established procedures
  • Inspect models and available “market ready”, communicate related service needs to Property Manager
  • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements
  • Update availability report, process applications for approvals
  • (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval
  • Follow up with applicant regarding status
  • Ensure apartment is ready for resident to move-in on agreed date
  • Immediately follow-up on prospects that did not close and attempt to close sale again
  • If unable to help prospect, refer them to sister communities to meet prospect’s needs
  • Secure new resident signature(s) on appropriate paperwork prior to move-in
  • Orient new residents to community
  • Assist in monitoring renewals
  • Distribute and follow-up on renewal notices
  • Monitor advertising effectiveness
  • Administrative Accept rental payments and give immediately to Assistant Community Manager
  • Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis
  • Review with the Community Manager prior to obtaining signatures
  • Maintain current resident files
  • Maintain and record daily inspections for the community
  • Distribute all company or community-issued notices
  • Maintain accurate monthly commission records on leases and renewals for bonus purposes
  • Assist management team with other various tasks as required
  • Consistently implement policies of the community
  • Resident Retention Receive all telephone calls and in-person visits
  • Listen to resident requests, concerns and comments
  • Quickly complete maintenance Service Request and inform the maintenance team
  • Answer questions for residents about community, repairs, rent, rules, etc
  • Follow up on a timely basis if unable to respond to residents on all matters
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.Fair Housing Certification

Kiddylad Childcare Center

Director Childcare Center
03.2011 - 02.2014

Job overview

  • Responsible for overseeing the staff and the day-to-day operations of a daycare facility for children who are not yet old enough for formal schooling
  • Completed the majority of administrative tasks involved in running a child care center
  • This can include such tasks as processing enrollments, keeping attendance and health and safety records, ordering supplies and keeping billing records
  • The director is also responsible for keeping all students' files up to date, including medical and emergency contact information, and records of any behavioral incidents
  • In some daycare centers, it is the director who makes the menu for the school's snacks or lunches in accordance with federal school lunch program guidelines.A daycare director is in charge of the hiring, training and supervision of staff, which may include teachers, assistant teachers, student teachers or interns and possibly auxiliary staff such as kitchen help or bus drivers
  • It is the daycare director who makes the work schedule and ensures guidelines for ratios of staff to student are met
  • He often conducts teacher evaluations, observing the teacher in the classroom and rating his or her performance
  • The director also assists staff in setting and working toward professional goals

Education

2021 Training For Adjusters
Suite 400 PMB# 054 Plano, TX 75093

All Adjuster from All Adjuster
12.2024

Freight Broker Training Academy
Las Vegas, NV

Freight Broker
05.2016

Freight Broker
Las Vegas, NV

Associate from Criminal Justice
01.2016

Skills

  • Real Estate
  • Customer Service
  • Brokerage
  • Series7
  • Logistics
  • Yardi
  • Management
  • Field Inspector
  • Claim Adjuster
  • Receptionist
  • Organizational Skills
  • Fair Housing Regulations
  • Process Improvement
  • Transportation Management
  • Human Resources
  • Operations Management
  • Talent Management
  • Transportation management systems
  • PeopleSoft
  • Administrative Experience
  • Freight Experience
  • Recruiting

Certification

FREIGHT BROKER LICENSE

CLAIM ADJUSTERS LICENSE

LICENSE & CERTIFICATION

Freight Broker License

Claim Adjuster License

LICENSE & CERTIFICATION

  • Work Style: Conscientiousness — Highly Proficient
  • February2019
  • Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
  • Full results: Highly Proficient
  • Management & leadership skills: Planning & execution — Proficient
  • March2019
  • Measures a candidate's ability to effectively plan and manage resources to accomplish organizational goals.
  • Full results: Proficient
  • Written communication — Proficient
  • April2019
  • Measures a candidate's ability to convey written information using proper grammar rules.
  • Work style: Reliability — Familiar
  • November2021
  • Tendency to be reliable, dependable, and act with integrity at work
  • Full results: Familiar
  • Delivery driver — Completed
  • December2021
  • Interpreting instructions or signs and solving problems
  • Full results: Completed
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

NON- EMERGENCY MEDICAL TRANSPORT

Advanced Wellness
01.2023 - Current

Field Inspector/ Claims Adjuster

Freddie Mac/ Spectrum
12.2021 - 12.2023

President & Freight Broker

New Direction Trucking
12.2016 - 12.2021

Director

New Direction Behavioral Health
02.2016 - 03.2018

Leasing Manager/ Agent/ Customer Service

Mountain Gates/ Mountain Trail
03.2011 - 01.2016

Director Childcare Center

Kiddylad Childcare Center
03.2011 - 02.2014

Freight Broker

Associate from Criminal Justice

2021 Training For Adjusters

All Adjuster from All Adjuster

Freight Broker Training Academy

Freight Broker

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Tanetta Ellzey