Tanette (Tana) Arthur-Tejeda

• Greet guests in a very positive and professional manner.
• Served high customer volumes during special events, nights, and weekends. Making sure all guests are taken care of accordingly.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory. Cleaned area completely at the end of the shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for morning shift.

• Set up banquet tables and chairs based on event requirements tables, buffets and service areas to prepare for different events.
• Giving excellent customer service.
• Demonstrate exceptional teamwork by communicating with other employees.
• Making sure guests are taken care of and having a wonderful time at the banquet.
• Ensuring all employees and guests are monitored in a safe environment.
• Maintaining professional appearance of banquet areas.
• Carrying large oval trays of food for guests.
• Pre-bussing finished plates and any item that needs to be removed. Cleaning off tables at the end of the banquet. Breaking tables.

• Communicating with the host of the event to ensure set up was to their liking.
• Assisted in event setup and teardown.
• Provided friendly, courteous service to create memorable moments for guests.
• Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
• Enhanced guest experience by providing exceptional service during catered events.
• Trained new employees to make sure they were educated in all catering logistics.

Making sure assigned stations were clean and ready for guests.

Greeting guests in a friendly and professional manner.

Explaining and communicating specials and menu items and answering any questions guests may have.

Taking food and beverage orders and making sure they are delivered in a timely manner.

Communicating with the kitchen staff and other employees and working as a team.

Making sure guests are enjoying their dining experience.

Training new employees and teaching them all the duties they will be performing.

Completing closing duties, turning in end of shift tickets and bank making sure all money is accurate.