Tangela Gray
Benton,MS
Summary
Experienced Human Resources Specialist with 30+ years of expertise in training protocol development and policy implementation. Comprehensive background in all HR areas, including employee benefits, recruitment, employee relations, and policy implementation. Recognized for consistently supporting organizational goals through effective talent management and conflict resolution. Demonstrates exceptional communication and problem-solving skills, fostering successful collaboration with diverse teams. Proficient in analyzing employer needs and devising long-term solutions to meet personnel objectives.
Overview
31
31
years of professional experience
Work History
Human Resources Specialist Employee Benefits
Department of Veterans Affairs
04.2014 - Current
- Implemented regular reviews to ensure precision in payroll and benefits.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Ensured record accuracy and regulatory compliance by managing personnel data.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Promoted culture of continuous improvement, encouraging staff to share innovative ideas for organizational growth.
- Advocated for employee wellness programs, contributing to healthier workplace.
Human Resources Specialist
Mississippi National Guard
11.2012 - 06.2014
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations including review of DD-214s.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
Human Resources Assistant (Employee Benefit)
Dept of Veterans Affairs / Veterans Benefits Admin
01.2013 - 04.2014
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and addressed incoming phone calls for office regarding preparation and submission of retirement including voluntary retirement, MRA+10 with affiliation of life insurance options and Thrift Savings Plan.
Health Systems Specialist
Office of The Deputy State Surgeon
01.2012 - 11.2012
- Organized and managed contracts directly related to strategic mission of healthcare system.
- Provided in-depth support to executive staff in regards to healthcare programs and administration.
- Reviewed requests for expenditures and determined if such applications were justified and within budget.
- Coordinated activities as Human Immunodeficiency Virus Coordinator for the state of Mississippi to align planning processes with targeted project outcomes.
- Analyzed current programs to determine effectiveness.
Human Resources Specialist
Mississippi Army National Guard
02.2008 - 01.2012
- Managed a team of 35 staff members that entailed military and civilian, along with employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Patient Admin Division Non Commissioned Officer
Mississippi National Guard
06.2004 - 02.2008
- Maintained strict adherence to industry regulations, minimizing risk exposure for the Patient Administration Division.
- Supervised 10 employees (military and civilian contractors); established and maintains accountability and inventory of Medical records during mobilization and demobilization process); updated medical readiness information in MEDPROS Web Data Entry (MWDE) responsible for filing loose documents, mailing loose documents, and receiving records.
- Managed complete adherence to the Health Information Portability and Accountability Act (HIPPA).
- Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
Human Resources Specialist
Mississippi National Guard
06.1994 - 06.2004
- Conducted performance reviews and provided feedback to managers on employee performance.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Generated and analyzed reports to monitor employee engagement and attrition trends, along with creating per diem paperwork for soldiers.
Education
Master Of Science - Human Resources Management
Strayer University
Lithonia, GA12.2017
Bachelor Degree - Health Care Administration
Jackson State University
Jackson, MS05.2004
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Diversity and inclusion
- Recruiting
- Recruitment strategies
- Employee relations
- Microsoft Office Suite
- Organizational development
- Benefits administrator
- Management development
- Human resources management systems
- Policy development
- Recruitment
- Workforce planning
- Job analysis
- Labor relations
- Recruitment planning
- HR software proficiency
- Succession planning
- Flexible work arrangements
- Personnel recruitment
- Risk management
- Team building
- HRIS updating
- HR services
- HR program development
- Conflict resolution tactics
- HRIS applications proficient
- Personnel relations
- Employee engagement
- Benefits package preparation
- Policies implementation
References
John Warren
Mississippi Highway Patrol
601-624-1305
Ronald Johnson
Yazoo City Alderman
662-590-6110
Timeline
Human Resources Specialist Employee Benefits
Department of Veterans Affairs
04.2014 - Current
Human Resources Assistant (Employee Benefit)
Dept of Veterans Affairs / Veterans Benefits Admin
01.2013 - 04.2014
Human Resources Specialist
Mississippi National Guard
11.2012 - 06.2014
Health Systems Specialist
Office of The Deputy State Surgeon
01.2012 - 11.2012
Human Resources Specialist
Mississippi Army National Guard
02.2008 - 01.2012
Patient Admin Division Non Commissioned Officer
Mississippi National Guard
06.2004 - 02.2008
Human Resources Specialist
Mississippi National Guard
06.1994 - 06.2004
Master Of Science - Human Resources Management
Strayer University
Bachelor Degree - Health Care Administration
Jackson State University
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